Cloud storage for the Xiaomi 360 camera°: connection, setup and tariffs

Xiaomi Mi Home Security Camera 360° It has long been the standard for smart video surveillance thanks to its combination of affordable price, wide viewing angle and integration with the Mi Home ecosystem. But their real value is only revealed when you connect to cloud storage, which is why you risk losing critical records when your camera is stolen or broken, and in this article, we'll look at not only the basic setup steps, but also the nuances that the manufacturer doesn't say: From differences between regional versions of firmware to ways to save traffic during round-the-clock recording.

It is important to understand that cloud storage for Xiaomi 360° It works differently than competitors like Ezviz or TP-Link Tapo. There is no single global server – data is stored on regional data centers (China, Europe, Russia), and tariffs and functionality depend on the version of the Mi Home or Mi Home Lite application. We tested all the current ways of connecting (including bypassing locks for Russian users) and collected a checklist for seamless configuration.

1. Equipment and account requirements

Before you start setting up, make sure your camera and account meet the minimum requirements. The main mistake of beginners is trying to connect a camera with Chinese firmware to the European cloud (or vice versa).

Here's what you need to check:

• 📱 Camera Version: On the box or in the settings (About the device) look for Xiaomi Mi Home Security Camera models 360° 1080p (DBC4026CM) or 2K-version (DBC4026KM). Chinese versions have a suffix CN, global — EU/RU.
• 🌍 Region of the Mi Account: Open Mi Home → Profile → Settings → Country/region: Russia for Russia, Germany for Europe or Spain, changing the region after tying the camera will reset all its settings!
• 📶 Internet speed: For stable operation of the cloud, a channel from 5 Mbit / s is needed (recording to the Internet). 1080p) or 10 Mbit/s (for 2K). You can check it at Speedtest.
• 🔋 Camera power: Cloud sync requires a constant connection to the socket. Battery models (e.g. Xiaomi Mi Home Camera Battery) do not support the cloud!

If your camera is purchased in China (e.g., AliExpress), but you want to use the European cloud, you will have to flash it on the global version of the software, which is a separate procedure with the risk of "bricking" the device — details in our instructions for flashing.

2.Selection of tariff plan: comparison of options

Xiaomi offers three types of cloud subscriptions: basic (free), standard and premium, their key differences are in the storage life of records and available features. Below is a table with the current tariffs for the region of Russia (June 2026):

⚠️ Note: Payment denied may occur when using Mi Home with a Russian bank card tied, and the decision is to use Google Pay or a virtual card (e.g. from Tinkoff).

Advice for owners of multiple cameras: if you need records only in case of emergency (theft, fire), a free tariff with manual saving of important fragments is enough. For round-the-clock monitoring (for example, a children's room), it is better to take a premium - it allows you to configure traffic detection zones and filter false positives from pets.

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If you subscribe but the camera still doesn’t save records to the cloud, check your Mi Home settings. → The device → Warehouse → Cloud storage → Enable automatic recording. This option is disabled by default!

3. Step-by-step connection instruction

The process of tuning the cloud takes no more than 5 minutes, if you follow a clear algorithm, and we break it down into stages, taking into account typical errors.

Step 1: Linking the camera to your Mi Account

If the camera is not already added to the Mi Home:

1. Open the Mi Home app (or Mi Home Lite for Russia).
2. Press. + → Add the device → Security camera.
3. Select the Mi Home Security Camera 360° (Not to be confused with the Mi Home Camera 2K — It's a different camera!).
4. Follow the instructions on the screen: connect the camera to Wi-Fi (2.4 GHz only!), scan QR-phone-screen.

Step 2: Activate Cloud Storage

After successful binding:

1. Go to Mi Home. → Your camera. → Settings (⚙️) → Warehouse.
2. Select Cloud Storage → Activate.
3. The system will offer you a tariff. For the test, you can start with a free (7 days of storage).
4. Confirm the payment (if you choose a paid tariff) and wait for the message “Cloud activated”.

Step 3: Set up records

By default, the camera only stores motion fragments to the cloud, so you can record continuously:

1. In the camera settings, select Motion Detection. → Recording mode → Continuous recording.
2. Set Sensitivity to Medium (to avoid false positives from shadows).
3. Turn on Save to the Cloud when sound is detected (useful for children's rooms).

⚠️ Note: If the “No data” error appears in the application after activation of the cloud, check:

• 🔄 Restart the camera (turn off power for 10 seconds).
• 📶 Reconnect it to Wi-Fi (sometimes the router forgets the device).
• 📱 Update the Mi Home app to the latest version.

4. Optimizing cloud storage

Even with a paid subscription, cloud space ends quickly if you don't configure the filtering of records. Here's how to save space without losing important data:

Configuring detection zones

If the camera is looking at a street or a large room, it will record the movement from passing cars or tree branches, to prevent false positives:

1. In the camera settings, select Motion Detection. → Discovery zones.
2. Draw a rectangle on the screen that covers only critical areas (such as a door or window).
3. Set the sensitivity for each zone separately.

Time-filtering

If you only need to record at certain hours (e.g. at night), set up a schedule:

1. Go to Settings. → Mode of work → Schedule.
2. Add an interval (e.g. 22:00–06:00) and activate the Save to the Cloud option.

Video compression

In the quality settings (Settings) → Video quality) select:

• 🎥 Balanced – for most scenarios (saving up to 40% of traffic).
• 📦 Economical – if only fixing events is important (quality deteriorates).

5. Solving common problems

Even when you set it up properly, users are faced with errors, and we've collected the most common ones and how to fix them.

Error: “The device is not supported in your area”

Reason: Mi Home's camera region mismatched.

• 🔄 Change your account region (but this will reset all associated devices!).
• 📦 Reflash the camera to the global version (instructions in the FAQ).
• 🌐 Use Mi Home Lite – it has fewer regional restrictions.

Error: “I couldn’t connect to the cloud”

Possible causes and solutions:

• 📵 Blocking by router: Disable Filtration in router settings MAC-Addresses and Parental Control.
• 🔒 VPN/Proxy: If you use VPN, Disable it – Xiaomi servers can block suspicious IP.
• ⏳ Server work: Check the status of Xiaomi services at status.mi.com.

Problem: Records are delayed

If the event and the appearance of the record in the cloud >30 seconds:

• 📶 Check your internet loading speed (should be ≥ 2 Mbps).
• 🔄 Switch the camera to another Wi-Fi channel (e.g. 6 to 11).
• 📵 Reduce the recording permission to 720p (quality-setting).

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If the camera stopped saving records to the cloud after updating the firmware, try rolling it back to the previous version via Mi Home. → Settings of the device → Update of the PO → Recoil.

6. Xiaomi Cloud Alternatives

If you don’t like Xiaomi’s cloud tariffs or restrictions, consider alternative ways to store records:

Local storage on microSD

All models of Xiaomi 360° Support memory cards up to 64 GB (format) FAT32). Pluses:

• ✅ No subscription fee.
• ✅ The records are saved even without the Internet.

Cons:

• ❌ The card can be stolen with the camera.
• ❌ When the camera breaks down, the data is lost.

ONVIF + sideways NVR

For advanced users: The camera can be connected to a DVR (e.g. Synology Surveillance Station or Blue Iris) via protocol. ONVIF. For that:

1. Turn it on. ONVIF in the camera settings (Additional) → Protocol ONVIF).
2. Add the camera to NVR, using login data (default login / password — admin/hollow).

Third-party clouds

Services like Google Drive or Yandex Disk are not suitable for direct recording, but you can set up automatic upload via:

• 🤖 IFTTT: Create an applet that saves screenshots from the camera when motion is detected.
• 💻 Home Assistant: Integrate the camera into the smart home system and set up a backup of records on the home NAS.

7.Security of cloud records

Storing video recordings in the cloud raises the question of their protection from hacking. Xiaomi uses encryption AES-128 for data transmission, but there are nuances:

How to Protect Your Account

• 🔐 Enable two-factor authentication in Mi Home → Profile → Security.
• 📧 Use a separate email for your Xiaomi account (do not link to your primary email).
• 🔄 Change your password regularly (every 3 months.

Who has access to your records?

According to Xiaomi’s privacy policy, records may be transferred to:

• 👮 Law enforcement authorities upon official request.
• 🛠️ Technical support (only with your consent).

To restrict access:

• Turn off the option to Allow Xiaomi to improve services in your account settings.
• Do not share your posts through public links (they can be indexed by search engines).

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If you’re filming sensitive areas (like a bedroom), turn off the cloud and only use the local record on the microSD with encryption (set the password to the card in the camera menu).

FAQ: Frequent questions