The stolen Xiaomi electric scooter is not only a financial loss, but also a stressful situation, especially if the transport was used daily, M365, 1S And others are equipped with built-in protection and tracking, which greatly improve the chances of returning equipment. In this article, we will analyze all working methods of search, from basic (check the Mi Home app) to advanced (analysis). GPS-Logs and interaction with law enforcement agencies).
It is important to act quickly: according to statistics, 80% of stolen scooters are found in the first 48 hours after the theft, if the owners quickly lock the device and pass the data to the police. We will also tell you how to remotely lock the scooter so it canβt be used, and what to do if the thief manages to reset the settings if your scooter is not connected to your Xiaomi account or if it is disabled. GPS β Donβt despair: there is a section with alternative search methods in the article.
1.The first steps: lock and check through Mi Home
If your Xiaomi scooter is connected to the official Mi Home app (or Xiaomi Home in newer versions), you have a chance to track its location and block it.
- π± Open the Mi Home app and check if the scooter is on the list of devices. If so, go to the scooter card.
- π Click on the Location icon (if active) on new models (Pro 2, 4 Pro) GPS can show coordinates with an accuracy of 10β50 meters.
- π Use the Lock function (usually in the Security section) This will lock the wheel so that the scooter will not be able to drive, even if it is turned on.
- π Turn on the motion notifications (if you have one). The app will send a push if the scooter starts moving.
β οΈ Note: If the scooter is not displayed in the app or GPS Inactive, meaning that the thief has disabled it from your account (e.g., via a setting reset.
Check the connection of the scooter to the account|Activate. GPS-tracking (if available)|Lock the wheel through the app|Turn on traffic notifications|Take screenshots of coordinates for the police-->
If the scooter is not connected to the Mi Home (for example, you bought it with your hands and did not tie it), skip this step and move on to the next section (M365, Essential) GPS It may be absent, and only a physical search or police call will help.
2. Tracking by GPS: How to work and what to do if there is no signal
Xiaomi Mi Electric Scooter Pro 2, 3, 4 Pro and others from the Pro line are equipped with built-in GPS-But it's a function of several factors:
- π‘ Active Internet connection (through the SIM-without a map or Bluetooth. GPS may not transmit data to the application.
- π If the scooter is discharged, the module shuts down.
- π‘οΈ Privacy settings in some regions (e.g. EU) GPS Default is disabled because of GDPR.
If GPS Does not show location, try the following steps:
- Check if Search Mode is enabled in the scooter settings (via Mi Home).
- Update the firmware of the device (if the scooter is still connected) and improve accuracy in the new versions. GPS.
- Use third-party trackers (such as AirTag or Tile) if you have installed them on a scooter in advance.
Yes, the Pro model. 2/3/4|Yeah, but GPS doesn't work|No, the budget model.|I don't know, I haven't.-->
β οΈ Warning: Thieves often know they exist GPS In scooter Xiaomi and immediately removed SIM-If the signal is lost 10 to 30 minutes after the theft, it is likely that the scooter is already offline, in which case only the police or physical search of specific locations will help (see section 4).
3. alternative methods of searching, if GPS doesn't work
If tracking through Mi Home has not yielded results, do not waste time β act on this plan:
3.1. Checking of popular sales locations
Thieves rarely leave scooters in their possession for long periods of time, most often through:
- π Billboards: Avito, Yula, Facebook Marketplace. Search by photo (take screenshots of your scooter in advance) or serial number.
- πͺ Pawn shops and commission shops, some cities have blacklists of stolen machinery.
- π² Sometimes thieves try to rent a scooter under a false name.
3.2. Social networks and thematic chats
Write a post with a photo of the scooter, indicating the model, color and serial number (under the battery or on the frame) in:
- π’ Local groups in VKontakte or Telegram (for example, "Finding bicycles and scooters [your city]").
- π¨ Publics like "Finding stolen" or "Antivorous".
- π Xiaomi-based groups (there often publish information about thefts).
β οΈ Warning: Never accept a ransom from a thief! It's not only illegal, it's dangerous. If you're offered a return for money, you should call the police immediately, it will help catch the offender.
Security cameras
If a scooter is stolen near a home, office or public place, request a camera record:
- πΉ Management company (yard chambers).
- π’ Administration of shopping center / parking.
- π¦ City cameras (through the portal of public services or local traffic police).
You'll probably need to report to the police to access the records, but even if the thief has hidden his face, the video can show the features of the scooter (scratches, stickers) or the vehicle in which he was taken.
4. Appeal to the police: how to write a statement
Without a police report, the chances of returning the scooter are as low as possible, so you can file a request so it doesn't get rejected:
4.1 What to indicate in the application
The application is written in free form, but be sure to indicate:
- π Model and serial number of the scooter (under the battery or on the frame nameplate).
- π The location and time of the theft (maximum accuracy).
- π° Cost of the device (with a check or ad screen when buying).
- π± Data from Mi Home: Screenshots of the latest location, IMEI (if SIM-map).
- π€ Signs of a thief (if seen on camera or in person).
Where to serve
You can:
- ποΈ Come to the police department at the place of theft (register for an appointment in advance through the State Services).
- π Leave an application online through the portal of the Ministry of Internal Affairs of Russia (section "Reception of appeals").
- π Call 102 (if the theft has occurred recently).
β οΈ Attention: the police are not always actively engaged in the search for stolen scooters, but the application is mandatory for insurance (if it was) and to lock the device on the basis of the Ministry of Internal Affairs.
What if the police refuse to accept the application?
Further action
After the application is submitted:
- π Call the duty officer regularly and clarify the status of the case (case number will be indicated when receiving the application).
- π Ask to put a scooter in the database of stolen items (this will increase the chances of returning when checking in the markets).
- π Monitor the sales announcements yourself (see Section 3).
5 How to block the scooter so it can not be used
If the thief has not reset the settings, you can remotely block the scooter via Mi Home:
- Open the device card in the application.
- Go to Security (or Settings) β Protection).
- Activate the option of Wheel Lock or Anti-Thieve.
- Install. PIN-code (if there is a function) without it, the scooter will not turn on even after resetting.
If the scooter is already disconnected from your account, try:
- π§ Contact Xiaomi Support (via chat in Mi Home or email support)@xiaomi.com) They can lock the device down by serial number.
- π± Change your Xiaomi account password so that the thief canβt connect your other devices.
π‘
If your scooter has one. NFC-chip (Pro 2 and newer models), it can be blocked through the Mi Home app even after reset!
β οΈ Attention: In Xiaomi models M365 And Essential doesn't have a hardware lock, and in this case, the only way to do that is to physically search or help the police.
6.Theft prevention: how to protect the Xiaomi scooter in the future
To minimize the risks, follow these rules:
Mechanical protection
- π Use a U-shaped lock (such as Kryptonite or Abus) to fix to a fixed object.
- π² Install the scooter in well-lit and crowded places.
- π Attach the tracker (AirTag, Tile, or Sherlock) in a hidden location (for example, under the battery).
6.2. Software protection
- π± Always link the scooter to your Mi Home account and turn on GPS.
- π Install. PIN-Including code (in new models).
- π‘ Activate motion notifications in the app settings.
Insurance
Some companies (e.g. Alfa Insurance or VTB Insurance) offer electric vehicle policies covering theft. β½ yearly terms:
- π Availability of a check and passport for a scooter.
- π Use of a class lock not lower than Sold Secure Bronze.
- π Storage in a closed room (for example, in the entrance with an intercom).
π‘
Even if the scooter has one. GPS, Thieves often know how to turn off tracking. + software-lock + The tracker increases the chances of a return to 60%.
7 What to do if a scooter is found, but it is damaged
If you managed to return a stolen scooter, be sure to check it for:
- π Battery damage: Thieves often discharge it to zero, which reduces the lifespan of the battery.
- π οΈ Fractures and cracks on the frame or wheels.
- π Operating ability of electronics (display, lighting, brakes).
If the scooter is broken:
- Contact the Xiaomi service center (list on the mi.com website).
- Check if the warranty is valid (usually 12-24 months), and you need a check and a serial number.
- If there is no guarantee, find a specialized repair shop for electric vehicles.
β οΈ Warning: If the scooter was found by police in disassembled form (for example, without a battery or controller), do not attempt to repair it yourself.
| Type of damage | Can I fix it myself? | Cost of repair (β½) |
|---|---|---|
| Puncture of the camera | Yes (with remakes) | 200β500 |
| Cracking on the display | No (needs ration) | 1 500β3 000 |
| Battery problems | No (explosion risk!) | 3 000β8 000 |
| Frame-skewer | Yeah (cosmetic repairs) | 500β2 000 |
| The brake is not working. | No (diagnosis needed) | 1 000β4 000 |