Losing a smartphone or a Xiaomi smartwatch is stressful, but modern technology minimizes the risks. Xiaomiβs Find Device feature not only helps track the location of the gadget, but also blocks it remotely, erases data or turns on a loud signal. However, many users face problems when activating this option: the service is not turned on, the device is not displayed in the list or requires additional confirmation.
In this article, we will discuss all the ways to enable search protection on different Xiaomi devices (smartphones, tablets, smartwatches and bracelets), I will explain why the function may not work, and I will give a checklist to check the settings. MIUI 14/15 And the link to the Mi Account, because that's where the 90% If you've tried to turn on the protection before, but you've encountered a mistake, here's the solution.
What is Xiaomi Device Search Protection and How Does It Work?
Find Device (or βDevice Searchβ in Russian) is a built-in service from Xiaomi that is integrated into the Mi Account ecosystem.
- π Track the location of the device in real time (with accuracy to the point of view) 5β50 meters, depending on the signal GPS/Wi-Fi).
- π Turn on the beep even if the phone is silent (volume up to 100% for 5 minutes).
- π Lock the device remotely with a new password.
- ποΈ Erase all data (full reset to factory settings).
- π± View Location History (if the feature is enabled in the privacy settings).
It is important to understand that search protection only works when three conditions are met:
- The device is linked to your Mi Account (and you are logged in).
- Geolocation services are included on the device (GPS/Wi-Fi/mobile).
If at least one of the conditions is not met, Find Device will not be able to locate or execute remote commands, for example, if the phone is turned off or in airplane mode, its last known location will be displayed until it reconnects to the network.
Step-by-step: how to turn on search protection on the Xiaomi smartphone
The activation process of the function depends on the version MIUI, But the general layout is the same for most devices. Follow the instructions below to enable Find Device on your phone:
- Make sure you are logged in to your account. If not, log in using your email or phone number.
Once activated, the system can request geolocation permissions and notification access β be sure to provide them, otherwise the function will not work correctly.
βοΈ Check before turning on Find Device
If the item Search device is not in the menu, it means:
- π± Your device does not support this feature (relevant for very old models on the MIUI 9 and below).
- π The firmware is outdated β update it to the latest version.
- π You are using an informal firmware (for example, a custom or global version for another region).
What to do if there is no item "Search for the device"?
How to turn on search protection on smart watches and fitness bracelets Xiaomi
For the Mi Watch, Mi Band and other Xiaomi wearables, the process of enabling search protection is different. Here the feature is integrated into the Mi Fitness app (or Xiaomi Wear for new models).
- Install the Mi Fitness app (for Mi Band) or Xiaomi Wear (for Mi Watch) from Google Play or the App Store.
- Connect the device to the application via Bluetooth and log in to your Mi Account.
- Go to the Profile section β My devices and choose your gadget.
- Find the Device Search (or Find Device) and activate it.
- Confirm the link to the account if necessary.
For the Mi Band. 7/8 and Mi Watch S3 The last location tracking feature is also available, but only if the clock was connected to the phone via Bluetooth at the time of loss.
β οΈ Warning: If you reset your smartwatch to factory settings, Find Device will automatically shut down. To activate it again, you will have to re-assign the device to your account via the app.
For Xiaomi Smart Band Pro and Watch 2 Pro, an advanced version of protection with remote screen lock is available.
- In the Xiaomi Wear app, go to Settings β Security.
- Activate the option to lock when lost.
- Install. PIN-unlock code (it will be required when the device is returned).
Why Xiaomi Search Protection Doesnβt Work: Top-7 causes and solutions
Even after you turn on the Find Device feature, users often find that the device is not displayed on the map or commands (audible signal, lock) are not executed.
| Problem. | Reason. | Decision |
|---|---|---|
| The device is not visible on the list on i.mi.com | Mi Account is not synchronized or geolocation is disabled | Reboot your phone, check your account login and turn it on GPS customized |
| The "Play Sound" command is not working. | Device in "Do Not Disturb" mode or the Internet is disabled | Check the connection to the network and turn off the power saving mode |
| Error "offline device" | Phone is off, discharged or in aircraft mode | Wait for the network connection or check the battery charge |
| Failure to block the device | The phone has a password other than the Mi Account. | Use the "Erase Data" function or wait for the battery to discharge (locking will work the next time you turn on) |
| i.mi.com website not open | Geolocation blocking or problems with Xiaomi servers | Use it. VPN Check the status of the services at status.mi.com |
Critical error: if you try to enable Find Device message appears "This device is not supported", then your model is excluded from the list of compatible (relevant for devices on the device). MIUI In this case, the only way out is to update the firmware to the latest version or use third-party search services, such as Google Find My Device.
Another common problem is the discrepancy between the region of your account and your firmware, for example, if you use a Mi Account registered in Russia, but the firmware on your phone is Chinese (MIUI China, search function may not work.Solution:
- Switch the account region in the Mi Account settings β Personal data β Country/region.
- Install global firmware (MIUI Global via Fastboot or Recovery.
π‘
If you often lose communication with the device, turn on Energy Saving in the settings β Auto-run for Find Device. This will prevent the system from shutting it down.
How to use the device search function through the website and application
Once the protection is activated, you can control the device through:
- The official i.mi.com website (sign up with your Mi Account).
- Find Device mobile app (available for Android and iOS)
The interface of both services is intuitive, and when you log in, you'll see a list of the associated devices with their status (Online/Offline). By clicking on the device, you will get access to the functions:
- π View on map (with travel history over the past 24 hours).
- π Reproduce sound (works even in silent mode).
- π Lock the device (with setting a new password).
- ποΈ Erase data (full reset to factory settings).
i.mi.com also has a sign-in notification feature β you will receive an email or a sign-in notification. SMS, If someone tries to log into your account from a new device, to enable it:
- Go to Account Settings β Security β Notification of entry.
- Activate the option and provide an email or phone number for alerts.
β οΈ Note: Delete data removes all information without recovery, including photos, contacts and messages, and use it only as a last resort if you are sure that the device is stolen and it cannot be returned.
If you use Xiaomi outside of China, you may need to use it. VPN to access i.mi.com, as the service is sometimes blocked by geolocation. VPN-Services: ProtonVPN, Warp or NordVPN (select servers in Hong Kong or Singapore for stable operation).
Additional Security Measures: What to Do When Your Phone Is Stolen
If your Xiaomi device is stolen, follow the following algorithm:
- Lock it down immediately. SIM-card through the operator (call support or use your personal account).
- Change passwords from Mi Account, email, social networks and banking applications.
- Activate your device search via i.mi.com and try to locate it.
- Contact the police with IMEI devices (you can recognize it through a box or checks, or in the settings About the phone) β General information).
If the phone is off or in airplane mode, it will only be displayed when it's connected to the Internet.
- π΅ Use the Lock function β it will work the next time you turn on.
- π§ Set up account sign-in notifications (you will receive an email if the thief tries to log in to Mi Account).
- π‘οΈ Enable two-factor authentication in your account settings if you havenβt already done so.
For devices with MIUI 14+ The hidden lock function (Anti-Theft) is available, which automatically erases data after 5 failed attempts to enter a password:
- Go to Settings. β Password and security β Locking and discharge.
- Enable the automatic reset option.
- Set the number of attempts (default: 5).
π‘
If your phone is stolen, don't try to find it yourself -- give your location information to the police. In 80 percent of cases, self-search leads to conflict or data loss.
Xiaomiβs Find Device Comparison with Alternative Services
Xiaomiβs search feature isnβt the only one on the market, but letβs look at its advantages and disadvantages compared to its peers:
| Service | Pluses | Cons | Xiaomi support |
|---|---|---|---|
| Xiaomi Find Device | Integration with Mi Account, working with smart watches, blocking and resetting data | Failure to change firmware, dependence on Xiaomi servers | β All devices. |
| Google Find My Device | It works on any Android, more stable geolocation | Does not support Xiaomi smart watches, there is no audio signal function in silent mode | β Smartphones only. |
| Apple Find My | High accuracy, "Offline Search" mode through other Apple devices | Incompatible with Xiaomi, it only works on iPhone/iPad | β No. |
| Samsung SmartThings Find | Advanced features for Samsung devices, smart home integration | Does not work with Xiaomi, except for some models with support for SmartThings | β No. |
If you are using Xiaomi on MIUI Global, we recommend activating both Xiaomi Find Device and Google Find My Device, which will increase the chances of successful search for the device, as the services use different geolocation mechanisms.
For owners. POCO Redmi on MIUI Without Google services (for example, in China), an alternative can be the Lost Android application, which is installed as a system and works even without the Internet (via the Internet). SMS-However, root rights are required to use it, which voids the warranty.