Why itβs important to know your Mi Account and where to find it
Mi Account is not just a login to access Xiaomi services, but a central node for managing all the devices in the ecosystem. Without it, you can not recover data after a reset, unlock your phone when you lose your password, or synchronize settings between Redmi, POCO, and Mi Band. The problem is that many users forget the email to which the account is linked, especially if they registered years earlier through a phone number or third-party services (for example, Google or Facebook).
In this article, we will look at all the current ways to verify Mi accounts, from the obvious (via phone settings) to the hidden (via an engineering menu or a computer). Separately, we will focus on the nuances for devices with MIUI 14/15, where the interface has changed, and the problems that arise when you change the owner of the phone. If you bought a used Xiaomi and do not know if someone else's account is attached to it, here you will find a solution.
β οΈ Important: If the phone is locked on the activation screen with the requirement to enter Mi Account data, do not try to pick up a password at random - after 5 unsuccessful attempts, the device will lock for 24 hours.
Method 1: Checking Mi Accounts through Phone Settings
The easiest method is to view your account data directly in the MIUI menu, which works on all Xiaomi, Redmi and POCO devices regardless of the firmware version, but the path to the section may vary slightly.
Instructions for MIUI 14/15:
- Open the settings (cog icon).
- Scroll up and tap your avatar (or the words Mi Account).
- At the top of the screen will display an email or phone number tied to the account.
For older versions of MIUI (up to 12.5):
- π± Go to Settings. β Accounts. β Mi Account.
- π At the top of the screen will be an email or number.
- π If instead of account data you see the Login button, then no one is authorized on the phone.
β οΈ Note: If this section displays someone elseβs email (such as the previous owner), you must delete the account before resetting the phone. Otherwise, after hard reset, the device will require you to enter the old account data to unlock the account.
Photograph an email to contact the previous owner
Ask to delete your device from your account via [findmi.com](https://findmi.com)
If you cannot contact us, use the Fastboot method (Section 5)
Do not reset your phone until the problem is solved.-->
Method 2: View through the Security App
The Security app (or Security in English firmware) duplicates some of the features of Mi Account, including the display of the linked email. This method is useful if the standard settings are not available for some reason.
How to check:
- Open the Security app (shield icon).
- Go to the Mi Account or Accounts section.
- Click on the line with the account β a window with the email and synchronization status will open.
πΉ Feature: In some regional firmware (for example, for India), the section may be called Xiaomi Account instead of Mi Account. If you do not find the right item, use the search by settings (the magnifying icon in the upper right corner).
π Useful Lifehack: If the phone doesn't respond to touch, but the screen is working, connect it to your computer and use Scrcpy to control your PC.
Only when buying a used phone
Six months
Never checked.
I don't know how to do that.-->
Method 3: Checking through i.mi.com
If the phone is unavailable (for example, lost or blocked), you can find out the account you are linked to via the official website, which requires you to remember at least the email or phone number used when registering.
Step-by-step:
- Go to account.xiaomi.com (or i.mi.com for the older version).
- Click Login and select the authorization method (email, phone number or social network).
- After entering, go to the Devices section - here will be a list of all the attached gadgets.
π What to do if you donβt remember your email:
- π§ Try to restore access through Forgotten password? β the system will show the first letter of the email.
- π± Check the email inboxes you used to register with other services (e.g. Google Play).
- π If you used a phone number, try logging in (even if it is not active now).
β οΈ Note: Mi Account only displays devices that have been online in the past 30 days. If the phone hasn't connected to the Internet in a long time, it may not appear on the list.
How do I know if my phone is linked to my account if it is turned off?
Method 4: Use the Engineering Menu (##)
Xiaomiβs hidden engineering menu contains technical information about the device, including Mi Account data, which doesnβt work on all models, but can help if standard methods donβt work.
How to open the engineering menu:
- Open the Phone app.
- Enter the combination: ##4636### or ##6484## (for new models).
- Go to the phone information or Mi Account Info section.
π What data can be found:
| Parameter | What does it mean? | Example of meaning |
|---|---|---|
| Mi Account Status | Account binding status | Bound (Tiered) / Unbound (Unbound) |
| Mi Account ID | Unique Account Identifier | 1234567890abcdef |
| Device ID | Device identification | 9876543210fedcba |
| Last Sync Time | Date of last synchronization | 2026-05-15 14:30:00 |
β οΈ Warning: Not all combinations work on new devices with MIUI 14+. If nothing happens after you enter the code, then the engineering menu is blocked by the manufacturer.
π‘
If the engineering menu doesn't open, try entering the combination through the Symbols app (long press on key 123 in the keyboard).
Method 5: Checking through Fastboot (for locked phones)
If the phone is locked on the activation screen (This device is locked) and previous methods did not help, the only option is to check the status of the Mi Account through Fastboot mode. ADB/Fastboot.
Instructions for Windows:
- Turn off the phone.
- Press Power + Volume Down to enter Fastboot.
- Connect the device to the PC via USB.
- Open the command line and type in: fastboot oem device-info
- In the conclusion, find the line Device unlocked: false β this means that the phone is tied to the Mi Account.
π§ What to do next:
- π If your phone is yours but you have forgotten your account details, restore access via account.xiaomi.com.
- π¦ If the phone is purchased and linked to another account β contact the previous owner to remove the device from his profile.
- π οΈ If you cannot contact us, you will need an official unlock through the Xiaomi service center (cost) ~1500β3000 β½).
β οΈ Warning: Attempting to unlock through unofficial services (e.g. bypassing) FRP) This can lead to complete data loss and blocking. IMEI. Xiaomi is actively fighting against such methods, and after updating the firmware, the phone may lock again.
π‘
If you see Device unlocked: true in the output of the fastboot oem device-info command, this means that the Mi Account is not tied and the phone can be reset without the risk of locking.
Method 6: Verification through third-party apps
There are several apps on Google Play that can show Mi Account information even if the phone isn't locked, and they're useful when standard methods don't work due to custom firmware or MIUI crashes.
Top.-3 tested applications:
| Name of name | Functions | Reference |
|---|---|---|
| Mi Account Info | Shows email, anchor status, device ID | Download |
| Xiaomi Tool V2 | Full diagnostics of the device, including the Mi Account | XDA |
| Device ID | Displays IMEI and associated accounts (including Mi Accounts) | Download |
β οΈ Warning: Do not install apps from unknown sources - some of them may be malicious and steal your Mi Account details. Use only proven programs with high ratings and a lot of reviews.
πΉ How to verify the authenticity of the application:
- π Check the date of publication β if the app was released less than a month ago, it is suspicious.
- π₯ Make sure it has more than 10,000 installations and a rating above 4.0.
- π¬ Read the negative reviews β they often write about fraud.
Frequent problems and their solutions
Even after checking Mi accounts, users are faced with difficulties, and we will examine the most common situations and ways to solve them.
Problem 1: The settings show someone elseβs email and the previous owner doesnβt respond.
Decision:
- π§ Try contacting findmi.com β there you can send a message to your email account.
- π If you have a check or a sales contract, contact Xiaomi with proof of purchase.
- π§ As a last resort, use it. EDL-Requires a soldering iron and knowledge in repair).
Problem 2: The phone requires you to enter your Mi Account data after the reset, but you donβt remember it.
Decision:
- π Restore access via account.xiaomi.com (Forgot password button?).
- π± If your email is forgotten, check the email boxes linked to Google Play or Facebook.
- π οΈ If nothing helps, contact the service center with a passport (to confirm ownership).
Problem 3: The phone has custom firmware installed and the Mi Account is not identified.
Decision:
- π Return to the official firmware via the Mi Flash Tool.
- π§ Use the Xiaomi Tool V2 binding-checker.
- π‘ Check the phone in. EDL-Regime (requires an authorized developer account).
π‘
If you are buying a used Xiaomi, always check the status of your Mi Account before you pay. ask the seller to remove the device from your i.mi.com profile in your presence.