How to log into Mi Account from Xiaomi phone: all ways to log in and solve problems

Why Xiaomi is “half-powered” without Mi Account

Mi Account is not just another registration on the Internet, but the key to the full use of Xiaomi, Redmi and POCO smartphones. Without it, you lose synchronization of contacts, backup photos, access to branded services like Mi Cloud and even the ability to unlock the firmware bootloader. But what if you forget your password, bought a used phone with a tied account or just do not know how to log in?

In this article, we will discuss all the current ways to sign in to Mi Account from a Xiaomi phone, from standard authorization to bypassing locks. And how to restore access if the system requires an old phone number or email that you no longer have access to. The instructions are suitable for all models of 2018-2026, including Xiaomi 14, Redmi Note 13 and POCO F6.

⚠️ Important: If you buy a phone with your hands, check the Mi Account undock before payment - otherwise you risk getting a "brick" after resetting.

Method 1: Standard login via phone settings

The easiest way to log in is to use the built-in Mi Account menu in your smartphone settings, which works on all Xiaomi devices with MIUI 12-14 shell, including global and Chinese firmware versions.

To log in to the account:

  1. Open the Settings app (cog icon).
  2. Scroll up and select the Mi Account section (or Xiaomi Account in Russian firmware).
  3. Click Login (or Sign In in English).
  4. Enter the email or phone number associated with the account and the password.
  5. Confirm the entrance with the help SMS-Mi Security code or notification (if two-factor authentication is enabled).

⚠️ Note: If you log in with an error saying “This device is already linked to another account,” the previous owner has not untie their profile, in which case you will need to reset via the Mi Unlock Tool (see section 6).

Make sure your phone is connected to the internet (Wi-Fi or mobile data)

Check the correct input. email/telephone (registration is important!)

If you forget your password, click "Forgot your password?" before entering incorrect data (to avoid blocking)

Turn it off. VPN — It can block Xiaomi servers.-->

Method 2: Browser Login (if the application is not working)

Sometimes the built-in Mi Account menu can give you errors due to firmware failures or limitations of the regional version of MIUI. In this case, login through the official account.xiaomi.com website will help.

How to log in via browser:

  1. Open any browser (Chrome, Mi Browser or Firefox).
  2. Go to account.xiaomi.com.
  3. Select a country/region (e.g. Russia or Global).
  4. Enter your email/phone and password, then press Sign In.
  5. Confirm the login via SMS or Mi Security app.

After successful login in the browser, the account will automatically adjust to the phone settings. If this does not happen, restart the device.

💡

If the site doesn’t open, try changing the DNS on your phone. Go to Settings → Wi-Fi → Additional → DNS settings and enter 8.8.8.8 (Google DNS).

Method 3: Restore access if you forget your password

Forgot the Mi Account password? Don't panic - it can be restored even if you don't have access to your old phone number or email. Xiaomi offers several ways to reset:

  • 📧 Through email – if you have access to the email linked to your account.
  • 📱 Through SMS — If the phone number has not changed.
  • 🔐 By backup email – if you specified it when registering.
  • 🆔 Passport or ID — Chinese users (requires a scan of documents).

Step-by-step instructions for recovery:

  1. On the Mi Account login screen, click Forgot Password?
  2. Choose the recovery method (email or SMS).
  3. Enter the confirmation code sent to the mail or phone.
  4. Create a new password (at least 8 characters, with capital letters and numbers).
  5. Confirm the change.

⚠️ Note: If you cannot verify your identity through email/SMS, The only way out is to contact Xiaomi with evidence of account ownership (checks for buying devices, screening correspondence, etc.). 30 days!

What if the phone number no longer exists?
If the operator has blocked your old number, try: 1. Restore the number through the operator (sometimes it is possible within 3-6 months after the shutdown). 2. Contact Xiaomi with evidence (for example, an SMS screen with a confirmation code from the past). 3. If the account does not contain important data, it is easier to create a new one - but then you will lose access to the synchronized data.

Method 4: Sign in via Mi Security (two-factor authentication)

If you have two-factor authentication enabled (2FA), then not only will you need a password to sign in to Mi Account, but also confirmation via the Mi Security or SMS app. This method greatly improves security, but can cause problems if you lose access to the confirmation device.

How to log in from 2FA:

  1. Enter your email/phone and password in the Mi Account menu.
  2. The system will request a confirmation code.
  3. Open the Mi Security app on your phone (if installed) or check for SMS.
  4. Enter the 6-digit code in the appropriate field.

If the Mi Security app is not installed, you can download it from the Mi App Store or Google Play.

Problem.Decision
No SMS with code comes in.Check your phone’s balance, try to request the code again, or use an alternative method (email).
The Mi Security app is not openUpdate it through the Mi App Store or reinstall it. If the error persists, reset the app settings to Settings → Apps → Mi Security → Storage → Clear the data.
Code is entered, but it says "error"Make sure that the time on the phone is synchronized with the network (enable date and time Auto-determination in the settings).

Method 5: Bypassing Mi Account lock after resetting (Hard Reset)

One of the most common problems when buying used Xiaomi phones is blocking Mi Account after resetting to factory settings. If the previous owner did not untie the account, the phone will require entering his data, otherwise you will not be able to use the device.

⚠️ Attention: The only legal way to unlock is to contact the previous owner and ask him to untie the device via account.xiaomi.com. EDL) Violate Xiaomi’s Terms of Use and May Lead to Blocking IMEI.

If you cannot contact the seller, try the following steps:

  1. Check the box and documents – sometimes sellers leave details from the account on a check or in the instructions.
  2. Contact Xiaomi with proof of purchase (check, sales contract) and they can help unlock if the phone is not blacklisted.
  3. Use the official Mi Unlock Tool (only to unlock the bootloader, not to bypass the account!).

Yeah, I had to return the phone to the salesman.

Yeah, but I was able to unlock it.

I always buy new devices.

No, but I'm afraid of that situation.-->

Method 6: Create a new Mi Account (if the old one is not restored)

If you can't restore access to your old account, there's only one way out, and that's to register a new one, which takes no more than 5 minutes, but keep in mind that all the data (contacts, notes, backups) from your old profile will be lost.

How to create a new Mi Account:

  1. Go to Settings → Mi Account → Sign in → Register.
  2. Select a country (e.g. Russia or Global).
  3. Enter a valid email or phone number.
  4. Create a strong password (we recommend using a password manager).
  5. Confirm registration via SMS or email.
  6. Fill out the profile (name, date of birth – not necessary, but will help with the recovery).

After registration, do not forget:

  • 🔒 Enable two-factor authentication in account settings.
  • 📱 Link backup email and phone number.
  • 📁 Backup important data from your old account (if you have access).

💡

The new Mi Account will not be able to unlock a phone linked to another profile, two different processes: login to your account and unblocking your device.

Frequent Mi Account Login Errors and Solutions

Even with the right data entry, the system can produce errors, and let's look at the most common ones and how to fix them.

Mistake.Reason.Decision
"Incorrect password"Misprint enabled by Caps Lock, old passwordCheck the register of letters, try to restore the password
"Account doesn't exist."Error in email/phone or account deletedMake sure you enter the correct address (e.g. user)@gmail.com, not a user@mail.ru)
"Too many attempts."Blocking after 5 unsuccessful attemptsWait 30 minutes or restore your password via email
"Device not supported"Regional restrictions or outdated firmwareUpdate MIUI or change region in your account settings

If none of these methods worked, try:

  1. Clear the cache of the Settings application → Applications → Mi Account → Storage → Clear the cache.
  2. Update Google Play Services (sometimes related to Google services).
  3. Sign in to your account from another device (PC or other phone) via the web version.

FAQ: Answers to Frequent Questions about Mi Account

Can I use a Xiaomi phone without a Mi Account?
Yes, the phone will work, but with limitations: You can't sync contacts, notes, photos through Mi Cloud. Some branded applications (such as Mi Home for smart home) will require authorization. You can't unlock the bootloader to install custom firmware. After resetting, the phone can lock if it was tied to an account. For basic use (calls, Internet, third-party apps), an account is optional.
How to link your phone to your new Mi Account after you buy it?
If you bought a new Xiaomi phone, the first time you turned on, the system will prompt you to create or log in to an account. If you missed this step: Go to Settings → Mi Account → Enter your new account, confirm the link through SMS email. ⚠️ If the phone is used, first make sure that the previous owner untie his device!
What happens if you delete your Mi Account from your phone?
Deleting your account results in: Mi Cloud loss (photos, contacts, notes), resetting of some branded applications (Mi Fit, Mi Home), inability to use Xiaomi services (for example, search for a phone through Find Device), the account itself is not deleted from Xiaomi servers - you can log in again later.
How to protect your Mi Account from hacking?
Follow these recommendations: 🔐 Use a complex password (at least 12 characters with letters, numbers and characters). 📱 Enable two-factor authentication in your account settings. 📧 Link backup email and phone number. 🚫 Do not enter account information on suspicious sites (phishing!). 🔄 Regularly check active sessions in your account settings → Security → Devices.
Can I transfer data from my old Mi Account to my new one?
Unfortunately, Xiaomi does not provide an official way to transfer data between accounts: 📱 Contacts: Export them to the file VCF via Contact → Settings → Imports/Exports. 📷 Photo: Download them from Mi Cloud to PC or transfer them via Google Photos. 📝 Notes: Use export to Mi Notes or copy text manually. After transferring data, log in to a new account and upload the information back.