Losing a smartphone is stressful, especially if the device stores personal photos, access to banking apps or work correspondence. Xiaomi smartphones (including the Redmi, POCO and Mi series) offer several ways to remotely lock, but most users do not know how to use them in a critical situation. This article provides step-by-step instructions for blocking through official services, as well as tips on how to increase the chances of a phone returning.
Itβs important to act quickly: the sooner you lock your device, the less risk that attackers will gain access to your data.Weβll look at all the current methods, from Googleβs standard Find My Device to its proprietary Mi Cloud service, as well as alternative options for cases where the basic methods donβt work. If your Xiaomi is stolen, not just lost, thereβs a section at the end of the article with actions for the police.
1. Blocking through Mi Account (official way from Xiaomi)
The most reliable method is to use a Mi Account that is linked to the device, which works even if the phone is turned off (locking is activated the next time you connect to the Internet).
To block Xiaomi via Mi Cloud:
- π Go to i.mi.com and log in to your account (the same as your phone).
- π± In Devices, select the lost smartphone from the list, and if it is not available, it means that the account is not tied or the phone is disconnected from the network.
- π Click Find the device, then select the option to Lock.
- π Enter a new unlock password (at least 6 characters) and confirm the action.
After that, the phone will display a lock message on the screen, and all data (including photos and messages) will be protected.
Make sure your phone is tied to your Mi Account|Remember the login/password from the account|Check if the device is on the Internet (if not, the lock will work later)|Write it down. IMEI telephone (on a box or in a check)-->
Limitations of the method:
- β Does not work if the phone is reset to factory settings (Mi Account lock is removed).
- β Requires an active Internet connection (Wi-Fi or mobile network).
- β In some models (for example, POCO F1 or older Redmi Notes may not show the exact location.
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If you donβt remember if your Mi Account is linked to your phone, check in advance in the settings: Settings β Mi Account β Devices.
2.Using Google Find My Device (an alternative for Android)
If you donβt have a Mi Account tied or you donβt remember the login details, use Google Find My Device, which works on all Xiaomi smartphones, as they are built on Android.
Instructions:
- Open the Google Find My Device site and log in to the Google account that was used on the phone.
- In the list of devices, select the lost Xiaomi.
- Click Lock Device and follow the prompts (you can set a message on the screen with a contact for communication).
- Confirm the lock β the phone will be protected even if SIM-map replaced.
The advantage of this method is the ability to track the location of the phone in real time (if GPS or mobile data is turned on), however, as with the Mi Account, locking will only work when you are connected to the Internet.
Mi Account|Google Find My Device|Communications operator|Other service|Never blocked.-->
Critical information: If the phone has enabled the βFind Deviceβ feature in Googleβs settings, an attacker will not be able to reset the phone to factory settings without entering your Google account password (FRP protection).
Blocking through the operator (by IMEI)
If the phone is stolen and remote methods fail (e.g., the device is turned off or reset), you can lock it on IMEI via a carrier, which will not protect the data, but will make the phone useless for the thief β he will not be able to call, use the mobile Internet or sell the device.
How to block Xiaomi by IMEI:
- Find the phoneβs IMEI (on the box, in the check, or in the settings: About the phone β General information β IMEI).
- Contact the communication salon of your operator (MTS, Beeline, MegaFon, Tele2) with a passport and documents on the phone.
- Write a request for blocking by IMEI. The procedure takes from a few hours to 3 days.
| Operator. | Method of blocking | Time limit for implementation | Cost |
|---|---|---|---|
| MTS | Through the salon or online (personal account) | 1-24 hours | Free of charge. |
| Beeline | Only in the communications room. | Up to 3 days. | Free of charge. |
| MegaFon | Through the app or salon | 1-48 hours | Free of charge. |
| Tele2. | Call for support or salon | Up to 2 days. | Free of charge. |
β οΈ Attention: Blocking by IMEI If you want to protect your data, combine this method with a remote lock via Mi Account or Google.
4.What to do if the phone is turned off or dropped
If the lost Xiaomi is turned off or already reset to factory settings, standard locking methods may not work.
- π Gather evidence for the police: IMEI, Check of purchase, screenshots from Mi Cloud or Google Find My Device with the latest location.
- π Check accounts for suspicious activity: change passwords from email, social networks and banking applications.
- π± Untie your device from your accounts: in Mi Account and Google, remove your phone from the list of trusted devices.
- π¨ Report to the police: Please indicate IMEI and series of telephone (on the box or under the battery, if removable).
How to find an IMEI without a phone?
β οΈ Note: If the phone has enabled Mi Find Device, even after resetting the settings when connecting to the Internet, the device can automatically lock. POCO X3 Redmi 9 can be disabled by default).
5. Additional security measures after losing your phone
Even if you've managed to lock your phone, the risk of data breaches remains, to minimize the damage:
- π Change passwords: Start with email tied to your phone, then update passwords in banking apps, social networks, and instant messengers.
- π² Revoke Accesses: In Google Account settings (myaccount.google.com), remove your phone from trusted devices for two-factor authentication.
- π³ Block Bank Cards: If they were linked to Google Pay or Mi Pay, contact your bank.
- π§ Check backups: If you have automatic saving enabled in Mi Cloud or Google Drive, restore data to your new device.
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If you have synced with Mi Cloud on your phone, all photos, contacts and notes can be restored to a new Xiaomi device after logging in with the same account.
For future protection, set up on your new phone:
- π Screen locking (PIN, graphical).
- π The "Find the device" function in Settings β Google β Security.
- βοΈ Automatic locking through Mi Account when changing SIM-maps (available on new models).
6 How to increase the chances of a phone returning
If the phone is not stolen, but simply lost, you can try to return it with a few tricks:
- π Call the phone if SIM-The card is active, maybe someone will answer.
- π¬ Write a message to the lock screen: through Google Find My Device you can send a text asking to return the phone and specifying contacts for communication.
- π’ Place an announcement: specify IMEI and description of the phone on local bulletin boards (Avito, Yula) or in social networks.
- π’ Contact the places where you could lose: if the phone is missing in a cafe, transport or shopping center, leave your contacts to the administration.
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If you lost your phone in a taxi (Yandex, Citimobile, Gett), contact the support service - drivers often hand over the found phones to the company's office.
Some Xiaomi models (such as the Redmi Note 10 Pro or Mi 11) have a Lost Mode feature that automatically sends the last location when the battery is low.
- Go to Settings β Memory and Backups β Mi Cloud β Find the device.
- Turn on the option Disappearance Mode.
- Provide a trusted contact for emergency notifications.