Forgot the Mi Account password or can’t log in to Xiaomi after resetting? This problem is familiar to millions of users of Redmi, POCO and Mi smartphones. Without authorization, you can’t download apps from the Mi App Store, sync contacts or use cloud storage. Fortunately, there are several ways to restore access, from standard login / password entry to bypassing the lock through official services.
In this article, we will analyze all the current methods of logging into the Xiaomi account, including authorization through the use of the user. SMS, QR-We will focus on common errors (e.g., "Unable to log in" or "Too many attempts") and how to fix them. POCO X5 requires you to enter Mi Account data after firmware - here you will find a solution.
1. Standard sign-in to Mi Account via password
The most obvious way is to log in using an email or phone number and password, which works on all Xiaomi devices, including smartphones, tablets (Mi Pad) and even a smartwatch (Mi Band).
On the lock screen or in the system settings, find the button "Login to Mi Account" (or "Mi Account").
- 📧 Email or phone number associated with an account (e.g. user)@example.com or +79123456789).
- 🔑 Password (registrar matters!).
- 🌍 Region – Select the country specified at registration (usually Russia, China or Global).
If the data is entered correctly, the system will redirect you to your personal account, and devices with MIUI 14 and later may require confirmation via SMS or email when you first log in, which is a standard security measure.
💡
If the keyboard does not appear on the lock screen, connect the device to the PC and use the physical keyboard through the lock screen. OTG-adapter.
⚠️ Warning: After 5 failed login attempts, the system will block authorization for 30 minutes. To avoid this, use the "Forgot your password?" function immediately.
2. Entrance through SMS-code (if you forgot your password)
If you don't remember the password, but you have access to the phone number, you can restore access in 2 minutes, this method works even on locked devices (for example, after resetting to factory settings).
- On the login screen, click "Forgot Password?".
- Select the recovery method - "Through SMS".
- Enter the phone number associated with the account (required with the country code, for example +7 for Russia).
- Confirm the code and enter it in the appropriate field.
- Create a new password (minimum length – 8 characters, be sure to have letters and numbers).
When you change your password, the system automatically logs you into your account. If the SMS doesn't come, check:
- 📶 Network availability on the device (enable mobile internet or Wi-Fi).
- 🔄 Does the operator block service messages (for example, Tele2 or Iota sometimes need to activate the service "SMS from the Internet").
- ⏱️ Has the code expired (usually 5 minutes).
Mobile network data included|Phone number entered with country code|No blockers. SMS device-wise|Attempts to enter the code did not exceed the limit-->
⚠️ Note: If the phone number has been changed after you register your account, this method will not work, in which case use the recovery via backup email (see next section).
3. Authorization through backup email
When you register for a Mi Account, the system asks you to provide a backup email address, and if you have access to this box, you can restore your password without SMS.
1. On the login screen, select "Forgot your password?" → "Through email."
2. provide the email address associated with the account (e.g. backup@example.com).
3. Go to the mailbox and find an email from service@account.xiaomi.com with the topic "Mi Account Password Reset".
4. Follow the link in the letter and create a new password.
If the letter doesn't come in:
- 📂 Check the Spam or Promotion folder (especially in Gmail or Mail.ru).
- ⏳ Wait 5-10 minutes – sometimes the shipment is delayed.
- 🔄 Try to request the letter again (button "Send again").
What to do if the backup email is outdated?
4. Entrance through QR-code (for locked devices)
If your Xiaomi is blocked after resetting and requires Mi Account data entry, but you do not remember the password, you can use authorization through the user interface. QR-This method only works if you have a second device (smartphone, tablet or PC) with access to the same account.
Instructions:
- On the locked device, select "Login through" QR-code".
- On the second device, open your browser and go to [account.xiaomi.com](https://account.xiaomi.com).
- Sign in to your account (if you haven’t already logged in).
- In the menu, select "QR Scanner" and scan the code from the screen of the locked device.
- Confirm the entry on the second device.
After a successful scan, the locked smartphone unlocks automatically, a method that is suitable for devices on MIUI 12 and later.
Password.|SMS-code|QR-code|Backup email|Other-->
| Way of entering | Required. | Time to recover | It works on locked devices. |
|---|---|---|---|
| Password. | Email/number + password | 1 minute | Yes. |
| SMS-code | Access to the phone number | 2-5 minutes | Yes. |
| Backup email | Access to the post office | 5-10 minutes | Yes. |
| QR-code | Second authorized device | 1 minute | Yes. |
| Appeal of support | Device documents | 1-7 days | Yes. |
5. Solving the problem of "Too many attempts to enter"
If you see a message that says, "Too many attempts. Try later," when you try to log in, it means that your IP or device has been blocked because of multiple incorrect inputs.
1. Wait 30–60 minutes – the lock is temporary and resets automatically.
2. Change the network:
Turn off Wi-Fi and turn on mobile internet (or vice versa).
If you use a PC, connect via another IP (for example, using a VPN).
3. Check the time and date on the device – incorrect settings can cause authorization errors.
4. Use another login method (e.g., via SMS instead of password).
If the lock is not removed for more than a day, this may indicate suspicious activity in the account.
- 🛡️ Check your account for unauthorized access through [account.xiaomi.com/pass/secure](https://account.xiaomi.com/pass/secure).
- 📧 Contact support via the feedback form, specifying IMEI device and the reason for blocking.
💡
Blocking on attempts to log in is a temporary security measure, which does not mean that the account is hacked, but it cannot be ignored: repeated failed attempts can lead to a complete lockdown for 24 hours.
6. Sign in to Mi Account on PC or through browser
You can log in to Xiaomi not only on your smartphone, but also through the web version.
- 🖥️ You don’t have access to the device (for example, it’s broken).
- 🔄 You need to manage your account remotely (for example, unlock your device for a friend).
- 📁 You need to download backups from the Mi Cloud.
Instructions for entering through the browser:
- Go to the official website: [account.xiaomi.com](https://account.xiaomi.com).
- Choose a region (e.g. Russia or Global).
- Enter your email/phone number and password.
- If necessary, confirm the entrance via SMS or email.
In your personal office, you can:
- 🔐 Change the password or associated number.
- 📱 View the list of attached devices (and remove unknowns).
- 🌥️ Manage backups in Mi Cloud (photos, contacts, notes).
- 🛡️ Enable two-factor authentication (2FA) extra protection.
💡
If you often forget passwords, save login details to your password manager (like Google Password Manager or KeePass).
7.What to do if Xiaomi account is hacked
If you notice suspicious activity (such as unknown devices on your tied list or changes to your profile), follow these steps immediately:
1. Change the password:
Go to [account.xiaomi.com](https://account.xiaomi.com) → “Forgot your password?”
Restore access via SMS or email and set a new password.
2. Remove unknown devices:
In your personal account, open the "Devices" section.
Click on the suspicious device and select "Remove".
3. Enable two-factor authentication (2FA):
- In the account settings, find "Security" → "Two-step verification".
Link your account to an authenticator app (Google Authenticator or Authy).
4. Check the tied services:
The hacked account could be used to shop at the Mi Store or access the Mi Home (smart home).
Cancel unauthorized payments through transaction history.
⚠️ Note: If the hack occurred due to a data breach (for example, you used one password on several sites), check your email on the service. [Have I Been Pwned](https://haveibeenpwned.com). If you detect leaks, change passwords on all important services.