It is very common for a Xiaomi or Redmi smartphone owner to forget the password from his Mi Account, which can happen after buying a used device, a long break in using the gadget, or a banal password change that was not recorded anywhere. Lack of access to the account blocks many of the system's functions, including finding the device, synchronizing contacts and even full use of the phone after a reset.
It is important to understand the technical nuance: it is impossible to directly view the saved password in the settings of the smartphone or on the servers of Xiaomi for cybersecurity reasons. The data is encrypted, and even the support staff does not see your combination of characters in plain view. However, this does not mean losing access to the device. There are several proven algorithms of actions that allow you to regain control over the profile or bypass the lock if you are the legitimate owner.
In this article, we will discuss all legal methods of access restoration, we will discuss routine procedures through a linked mail or phone number, and also discuss complex cases where data is lost irretrievably. Follow the instructions carefully, as improper actions can lead to a complete lockdown of the device.
Official Recovery Method through Mi Account
The most reliable and secure way to reclaim your profile is to use the official password recovery page, which works if you have access to a phone number or email that was previously linked to your account, and you'll need any device with Internet access to start the procedure: a computer, tablet or other smartphone.
Go to the official portal id.mi.com. In the login form, select the option “Forgot password?” (Forgot password). The system will prompt you to enter an identifier, which can be a phone number, email address or ID of Xiaomi account. After entering the data on the associated contact, the confirmation code will come.
Enter the code in the appropriate field on the site. If the data is correct, the system will allow you to set a new password. Come up with a complex combination using different register letters and numbers to protect your data in the future. Once you change your password on the site, enter new data into your settings Redmi.
⚠️ Note: If you have changed your phone number or lost your phone number SIM-The card to which the account was linked, standard SMS recovery will not work, in which case you will need a verification procedure through support.
Restoring access through the Security App
If you have access to the Xiaomi smartphone itself, but you don't remember the password to log in to services or sync, you can restore access directly through the system interface. Often users forget that the login was via a fingerprint or pattern lock, and the system simply requests a password when critical changes occur.
Open the Security app on the home screen or in the Tools folder. Find the section associated with your Mi Account or go to your phone settings. Under "Mi Account," click on your profile. If the system requests authorization, select the recovery option.
An alternative route is through cloud settings. Go to Settings → Mi Account → Cloud. If sync is stopped because of a password error, the system often offers a link to reset. Click on it and you will be taken to the browser for the procedure described in the previous section.
- 📱 Make sure your smartphone is connected to a stable Wi-Fi or mobile internet network.
- 🔐 To confirm the identity, you may need to enter a code from SMS to the associated number.
- 🔄 After a successful password change, you may need to re-sign in to all services of Google and Xiaomi.
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If you use two-factor authorization, make sure you have access to a second device or authenticator app before you start resetting your password.
What to do if your phone number or email is lost
The most difficult situation is when neither the phone number nor the mail associated with the Mi Account are available anymore, which can happen when you buy a used phone if the previous owner did not untie the device, or if you have long-term lack of access to the old SIM card, in which case automatic recovery systems will not help.
The only legal solution is to contact Xiaomi technical support, which requires you to prove that you own the device, which requires you to provide a purchase check, a box from your smartphone (where you can see IMEI), and passport information if the account has been verified.
The manual verification process can take anywhere from a few days to two weeks, and employees will check the account history and the compliance of the data provided, and if you bought the phone with your hands and the seller disappeared, it is almost impossible to restore access to someone else's account using legal methods.
| Method of recovery | Required data | Time of execution | Probability of success |
|---|---|---|---|
| By phone number. | Access to SIM-map | 5-10 minutes | Tall. |
| By e-mail | Access to the mailbox | 10-15 minutes. | Tall. |
| Through support | Check, box, passport. | 3-14 days | Medium |
| Security issues | Answers to secret questions | Instantly. | Low (rarely used) |
Why is Xiaomi so tightly protecting your account?
Resetting Mi Accounts via Hard Reset
If your goal is not to restore your old password, but simply remove the account’s binding from your device (for example, before selling or after buying a used phone with an unknown password), a standard reset may not help because of the Find Device security feature. However, if you remember the password from your account but want to clear your phone, this method is necessary.
To perform a full reset via Recovery Mode, turn off your smartphone completely. Then press the button combination: usually Volume Up + Power. Hold them until the Mi logo or Recovery menu appears.
In the Recovery menu, select the language (English), then go to Wipe Data. Confirm the action by selecting Wipe All Data. Once the process is complete, the phone will reboot. When you first set it up, it will request a password from the Mi Account that was previously on this device.
☑️ Preparation for Hard Reset
Bypassing locking and de-binding
If the device is blocked by someone else’s account (Find Device is activated), and you can not contact the owner, we are talking about the so-called FRP-blocking (Factory Reset Protection).
There are special PC software packages, such as the Mi Unlock Tool, that are designed to unlock the bootloader, but they also require a sign-in to the Mi Account. Some service centers use paid tools to reset the binding through the server, but this requires a receipt to purchase.
Popular methods of “bypassing” through date change, using TalkBack or special methods APK-Files only work on very old versions of firmware MIUI. On modern versions of Android and MIUI Attempting to use questionable software can lead to infection of the computer with viruses.
⚠️ Attention: Using software to "hack" or bypass Mi Account protection is risky.You can get a "brick" (a broken device) or infect your computer with malware.
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Without a Mi Account password, you can't use your phone fully after a reset, and Find Device blocks the device from activating.
Preventing loss of access in the future
To prevent a forgotten password from happening again, it is important to set up your account correctly immediately after you purchase your smartphone.Data and account backup is basic digital user hygiene that will save you nerves and time.
Add an alternative email address to your Xiaomi profile security settings, which will allow you to restore access even if the main drawer is blocked or lost, and it is also recommended to link the phone number you use constantly, rather than temporary SIM cards.
Use password managers. Modern browsers and operatic systems offer to save complex passwords, and if you're afraid to store them in the cloud, write critical data in a paper notebook that's stored in a secure location.
- 📝 Regularly check the relevance of contact information in the Security section.
- 🔒 Enable two-factor authorization for maximum profile protection.
- 💾 Make periodic backups of important data on an external media or PC.