How to remove all data from Xiaomi Cloud: The Complete Guide 2026

Why Deleting Data from Xiaomi Cloud is Not Just a Cart Cleanup

Xiaomi Cloud cloud storage has become an integral part of the Mi Account ecosystem, automatically synchronizing photos, contacts, notes and even settings of smart devices. But what if you decide to sell a smartphone, switch to another brand or just want to erase all personal data without the possibility of recovery? The usual deletion of files through the Mi Cloud application does not guarantee complete cleanup - the data can remain in backups, server cache or synchronized devices.

In this article, we will discuss all the official and hidden ways to delete data from Xiaomi Cloud, including:

• 📱 Complete cleaning through the web version and mobile application
• 🔄 Deletion of backups and synchronized data
• 🚫 Disable automatic synchronization on all devices
• 🔐 Reset Mi Account with Deletion of Linked Data

Particular attention will be paid to hidden backups that are created when you reset your phone to factory settings – they are often overlooked, but they may contain confidential information.

Before you start, consider that some actions (such as deleting your Mi Account) are irreversible and can affect the operation of Xiaomi smart devices (lamps, robot vacuum cleaners, fitness bracelets).

Method 1: Delete data via the web version of Xiaomi Cloud

The most reliable way to clean the cloud is to use the official web interface on your computer or phone, which allows you to delete data centrally, regardless of the device model (Redmi Note 12, POCO X5, Mi 13 Ultra, etc.).

Instructions:

1. Go to i.mi.com and log in to your Mi Account.
2. In the menu on the left, select Data Management (or Data Management in English).
3. A list of categories will open: Photos, Contacts, Notes, Records, Backups, etc.
4. For each category, click Delete All (or select files manually and select Delete).
5. Important! After deleting, go to the Recycle Bin (in the same section) and clean it, otherwise the files will remain on the servers for another 30 days.

⚠️ Note: If you use Xiaomi Cloud to sync WhatsApp or Telegram, deleting data in the Backups section may result in loss of chats.

Method 2: Cleaning up with the Mi Cloud mobile app

If you don't have access to your computer, you can delete data directly from your smartphone via the Mi Cloud app, but there are nuances here: some features (such as deleting backups) can be hidden depending on the version of MIUI.

Step-by-step:

• 📲 Open the Mi Cloud app (cloud icon on white background).
• Slip on your account at the top of the screen and select Account Management.
• Go to the Xiaomi Cloud section → Data management.
• Select a category (e.g. Gallery) and click Delete All.
• For complete cleaning, go to Settings → About the program → Clear the cache.

⚠️ Note: In some versions MIUI (for example, MIUI 14 For global firmware, the Data Management section may not be available, in which case use the web version or update the Mi Cloud app via Google. Play/App Gallery.

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If the data continues to be displayed after deleting, try logging out of your Mi Account on all devices, then logging in again. Sometimes the app cache stores outdated data.

Method 3: Delete backups (hidden privacy threat)

Many users forget that when you reset your phone to factory settings (Settings → About Phone → Settings Reset), Xiaomi automatically backs up to the cloud.

• 📱 List of installed applications and their data
• 🔑 Passwords from Wi-Fi networks
• 📞 Call log and SMS (if synchronization is enabled)
• 📍 Location data (if Mi Location services are used)

To delete backup copies:

1. Go to the web version of Xiaomi Cloud.
2. Select Data Management → Backup copies.
3. Find your phone model (e.g. Redmi Note 11 Pro+ 5G) and click Delete.
4. Confirm the action with the code from SMS (if two-factor authentication is enabled).

⚠️ Warning: Backups take up space in the cloud even if you're not using them. e.g. one copy of Redmi K50 It can weigh up to 5-10GB, which reduces the available space for new files.

Method 4: Disable synchronization on all devices

Deleting data from the cloud is useless if your devices continue to sync with Xiaomi Cloud. For example, photos from POCO F5 can automatically upload to the cloud gallery, and contacts with Redmi Watch 3 can be duplicated in the phone book.

How to turn off synchronization:

• 📱 On a smartphone/tablet: Settings → Accounts and synchronization → Mi Account → Synchronization of data → Turn off all switches.
• 🖥️ On a laptop (Mi Laptop): Uninstall the Mi Cloud Sync program through the Control Panel → Programmes and components.
• ⌚ On smartwatches/bracelets: In the Mi Fitness or Zepp Life app, turn off the sync option with Xiaomi Cloud.

Once sync is disabled, restart all devices to stop background downloads. Check that automatic photo/video downloads are disabled in the gallery (Gallery Settings → Cloud Sync).

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Even after the sync is turned off, the old data will remain in the cloud, and it must be deleted separately through the web interface or mobile application.

Method 5: Delete your Mi Account (last resort)

If you no longer plan to use Xiaomi devices, you can delete your Mi Account account along with all your data, which is irreversible and will result in:

Instructions for deleting the account:

1. Go to the account management page.
2. In the Security section, find the Delete Account item.
3. The system will request confirmation by SMS/email and password.
4. After confirmation, the account will be deleted within 15 days (this period is given in case you change your mind).

⚠️ Note: If your account has smart devices (such as Xiaomi Robot Vacuum or Mi Air Purifier) tied to it, you need to untie them in advance in the Mi Home app.

What to do if data is not deleted or errors occur

Sometimes when trying to clean up Xiaomi Cloud, users face problems:

• 🔄 "Synchronization error – occurs if Xiaomi servers are overloaded. Try repeating the action in 1-2 hours.
• 🔒 "Data protected" means that the account has two-factor authentication enabled. SMS.
• 📵 "There's not enough space, paradoxically, but sometimes it takes free space in the cloud to delete data.

If the data is not deleted via the web version, try:

1. Clear your browser cache or use another one (e.g. Chrome instead of Safari).
2. Disable VPN/proxy – Some Xiaomi servers block requests from certain regions.
3. Update the Mi Cloud app to the latest version.
4. Contact Xiaomi support via the official website (specify in the Data Deletion Request).

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If you are selling a phone but want to save your Mi Account, untie your device in the settings: Settings → Accounts and Sync → Mi Account → Delete your account from your device before resetting.

FAQ: Frequent questions about deleting data from Xiaomi Cloud