Xiaomi electric scooter M365 — It is one of the most popular vehicles in the city, but its compactness and high liquidity make it a hot target for thieves. M365 Locker, which allows you to remotely lock the wheel, track location and receive notifications of attempted theft, but many users face difficulties in the first run: How to properly tie the scooter, set a password, and what to do if the device does not respond to commands?
In this article, we will analyze all the nuances of working with Xiaomi. M365 Locker: From basic setup to solving typical problems, you'll learn how to lock a wheel from a distance, change the standard one. PIN-The code, restore access when you lose your password, and what additional security measures you should take, especially pay attention to hidden features of the application, which are not mentioned in the official documentation, but which can significantly increase the protection of your scooter.
Annex M365 Locker only works with original Xiaomi scooters M365, M365 Pro, Pro 2 and 1S. Other brands (such as Ninebot or Hiboy) will need alternative solutions.
Installation and first connection Xiaomi M365 Locker
Before starting work, make sure your scooter is unlocked (not in "theft protection" mode from the previous owner).If the scooter is bought with your hands, you may need to reset through the official Mi Home app.
For installation M365 Locker follows the following steps:
- Download the application from official sources: 📱 Google Play for Android) 🍎 App Store (for iOS)
Xiaomi
Bluetooth
"Add device"
If the scooter is not detected, check:
- 🔋 Battery level (must be at least 20%).
- 📶 Bluetooth connection stability (disable other devices that may interfere).
- 🔄 Reboot the scooter by holding the power button for 10 seconds.
⚠️ Warning: When you first connect, the app will ask permission to access geolocation. Without that, the location tracking function will not work. On Android 10+ A work permit in the background is also required.
The main functions of the application: lock, unlock and alarm
After successfully tying the scooter to the M365 Locker is now available with three key features:
1. Wheel locking
Activated by clicking on the icon 🔒 The scooter's rear wheel is locked by an electromagnetic brake, which makes it impossible to move:
- Through the app (click on the same icon).
- Input PIN-code on the control panel of the scooter (default - 1234).
Alarm (alarm)
If someone tries to move the blocked scooter, an audible signal (100 dB) is triggered and a push notification is sent to the phone. → Sensitivity to anxiety.
3. Location tracking
The app captures the last coordinates of the scooter on the map (update every 5 minutes with an active Bluetooth connection). GPS, which is only available in models M365 Pro 2 and newer.
| Function | How it works | Limitations |
|---|---|---|
| Wheel locking | Electromagnetic brake fixes the rear wheel | Does not work with a discharged battery (<10%) |
| Signaling. | Sound signal + phone-notification | False positives in high winds |
| Geolocation | Coordinates are updated every 5 minutes. | Requires active Bluetooth and Internet |
| Remote unlocking | Unlocking through the application at a distance of up to 10 m | Not working without communication with a scooter. |
How to change the standard PIN-Code and why it matters
By default, all scooters Xiaomi M365 have PIN-This is known to most thieves, so the first thing you need to do after you buy it is to change it:
- Open up. M365 Locker and go to Settings → Change. PIN-code.
- Enter the old code (1234).
- Create a new 4-6 digit code (don’t use dates of birth or simple combinations like 0000 or 1111).
- Confirm the change.
If you forgot. PIN-code, it can be reset through the application, but this will require:
- 📱 Confirmation of SMS (tethered).
- 🔑 Access to Xiaomi account to which the scooter is tied.
⚠️ Attention: When discharged PIN-code through Mi Home (alternative method) all settings M365 Locker is being dropped to the factory, which means that geolocation and travel history will be lost.
Do not use repeating numbers (1111, 2222)
Don’t keep the code in your phone’s notes.
Change. PIN once-in-a-half-month
Do not give the code to outsiders, even if you ask for a ride.
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What to do if the scooter does not block or respond to commands
Problems with work M365 Locker is usually associated with three causes: software failures, hardware malfunctions, or conflict with other applications:
1.The scooter is not blocked through the app
- 🔄 Reboot the scooter (hold the power button for 10 seconds).
- 📱 Reinstall the app M365 Locker.
- 🔋 Check the battery charge (locking does not work at levels below 10%).
- 🛠️ Update the firmware of the scooter through Mi Home (partition of Firmware).
2.The alarm is falsely triggered
If the scooter emits an audible signal for no reason:
- Reduce the sensitivity of the sensor in the settings.
- Check if the moisture has got into the connector of the control unit (when parking on the street in the rain).
- Turn off the "Alarm when driving" function if the scooter is in a windy place.
3.The app doesn't see the scooter.
If M365 Locker can't connect:
- 📵 Make sure that Bluetooth is on and the scooter is not connected to another device.
- 🔄 Reboot the phone and scooter.
- 🚫 Remove the scooter from the list of devices in your phone’s Bluetooth settings and add again.
- 🛠️ Reset the scooter settings via Mi Home (Reset to factory section).
What to do if the scooter is blocked and the phone is dead?
Additional safety measures: how to protect the scooter from theft
M365 Locker is an effective tool, but it's best used in conjunction with other measures:
- 🔐 Even with a locked wheel, a thief can carry a scooter away. Use a U-lock or cable lock to lock to a stationary object.
- 📍 AirTag or GPS-Tracker, built-in geolocation M365 Locker works only with active Bluetooth. For long-distance tracking, Apple AirTag or Xiaomi Mi Band tracker (hidden in the scooter case) will suit).
- 📸 Picture the serial number, take a picture of the serial number (under the battery cover) and save it to the cloud, which will help prove ownership in the theft.
- 🚨 Insurance: Some companies (e.g., SberInsurance) offer policies for electric scooters against theft and damage.
You should also set up notifications about unauthorized movement in the M365 Locker → Settings → Notifications: Turn on the "Notify when Bluetooth is disabled" option, which will help you notice if a thief tries to untie the scooter from your phone.
💡
If you often leave a scooter outside, stick a sticker on it with a warning: “Blocked through Xiaomi” M365 Locker, the attempted hijacking is being recorded, and it will psychologically scare off some thieves.
Hidden functions M365 Locker that you didn't know about
Besides the basic features, there are a few non-obvious chips in the app that can be useful:
- 📊 Travel statistics: History stores routes, speed and charge rates. GPX-file for analysis in other applications (e.g. Strava).
- 🔋 Low charge notifications: Set a battery threshold (e.g., 20%) at which the push notification will arrive, which will help to avoid a situation where the scooter will discharge in a locked state.
- 👥 Sharing. You can give temporary control of the scooter to another user (e.g., a family member). → Sharing and entering the invitee's email.
- 🔇 Do Not Disturb Mode: Turns off audible notifications of the scooter's movement at a given time (helpful if you leave it on the balcony and don't want to wake up from false positives).
Another little-known possibility is manually calibrating the motion sensor. If the alarm goes off too often, go to Settings. → Sensors. → Calibration and follow the instructions on the screen, which will help reduce the number of false alarms.
Frequent mistakes and their solution
Even when you set it up properly, users are faced with common problems, and here are the most common mistakes and ways to fix them:
| Mistake. | Reason. | Decision |
|---|---|---|
| Error 10 | Scooter firmware conflict | Update the firmware through Mi Home |
| Error 21 | Low battery charge | Charge the scooter to 20% and try again |
| Error 36 | Bluetooth connection failure | Reboot the phone and scooter, remove the device from the list of conjugated |
| Error 404 | Scooter not tied to account | Repeat the binding procedure in M365 Locker |
If the error is repeated, try resetting the scooter settings via Mi Home:
- Open Mi Home → Choose a scooter.
- Go to Settings → Reset to factory.
- Confirm the action (you will need to enter a password from your Xiaomi account).
⚠️ Note: After resetting all travel data, PIN-code and settings M365 Locker will be removed. Tie the scooter back up!
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If the scooter has stopped responding to commands from M365 Locker after updating the firmware, roll it back to the previous version through Mi Home (Firmware section) → Bring back the old version).