The situation when you need to untie Xiaomi from Mi Account through the computer, often occurs when you change the owner of the gadget, lose the device or problems with access to the smartphone itself. This is a critical step, since the binding to the account is the main mechanism of protection against theft in the Android ecosystem. If you just reset the settings on a locked phone, the Find Device system will not allow them to use without the password of the previous owner.
Deleting the device via the web interface allows you to instantly remove the activation lock, which can not be done in other ways without entering credentials on the device itself. The process requires a stable Internet connection and access to the browser on the PC. In this article, we will discuss all the steps, from logging into your personal account to completely removing the gadget from a trusted list, so that you can safely transfer the device to the new owner or use it after reset.
It should be understood that the PC detachment procedure is the only legal way to unlock a device if it was reset to factory settings but remained cloud-bound. This is different from the usual screen unlocking and affects the server part of Xiaomi's protection, ignoring this step will turn the phone into a "brick" with limited functionality available only for emergency calls.
Why you need to delete the device from your account
The main reason why Xiaomi should be detached from its account via PC is the Find Device protection mechanism, which blocks the device when trying to log in after a reset, if it is listed as a trusted one. Without first removing the gadget from the cloud, the new user will encounter a lock screen that requires a password from the previous owner’s Mi Account.
Additionally, removing an old device frees up a slot in your security profile.The Xiaomi system limits the number of devices that can use sync and search features simultaneously.If you sold the phone but didn't untie it, you run the risk of the new owner gaining access to your backups or location history unless a full reset occurs.
⚠️ Note: If you sell or give away a phone, be sure to perform the unblocking procedure through your computer, even if you have already reset the settings on the device itself.
Deletion is also necessary in cases where the phone has been lost or stolen, and you want to exclude it from your ecosystem so that it does not appear on the map and consume cloud storage resources (IMEI) Devices and your profile in the Xiaomi database.
Preparation for the detachment procedure
Before you start detaching Xiaomi from your Mi Account via your computer, you need to make sure that you have all the necessary data. You will need an accurate login (phone number or email) and password from your account. If you change your phone number or forget your login details, the process can be complicated by the need to restore access through support.
☑️ Preparation for uncoupling
It is important to understand the difference between simply logging out of your account in your phone settings and completely removing your device from your trusted list. The first option is only available when you unlock the screen, the second is a server operation that we will perform through your browser on your computer. Make sure that your PC has a modern browser (Chrome, Firefox, Edge) with aggressive ad blockers that can interfere with the operation of site scripts.
If the device you want to untie is still on and on, it is recommended to check it in advance for IMI. This can be done by typing *#06# on the call screen. Although this is not always required for web detachment, knowing the IMEI or model will help identify the device in the list if there are more than one.
Step-by-step: Entering the Mi Cloud
The process of detaching Xiaomi from Mi accounts through a computer begins with authorization on the official portal of the cloud service. Go to i.mi.com. This is the only official resource where you can manage the associated devices. The use of third-party sites to enter your data is strictly prohibited for security reasons.
On the home page, you'll see a login form, enter your phone number or email address that was used during registration, the system can request confirmation via SMS or code from the authenticator app if two-factor protection is enabled, which is the standard account holder verification procedure.
Once you log in, you'll be taken to the Mi Cloud main menu. The interface may vary by region, but the basic structure remains the same. You need to find the section responsible for managing devices, usually marked by a smartphone icon or called "Find Device," which is where you keep a list of all the gadgets that have ever been on your profile.
What to do if the site does not open?
Removing the device from the trusted list
When you go to Find Device, you'll see a map and a list of all your gadgets. If you have multiple devices, carefully select the one to untie. A mistake in choosing can lock your current work phone, which will create serious data access problems.
Click on the smartphone icon you want, and you'll see a control panel that will have audio, lock, delete and, most importantly, Remove, and you can have the deletion button in the top right corner or in the drop-down menu with three dots, depending on the version of the Mi Cloud interface.
Click the delete button. The system will issue a warning that all data on the device will be deleted (if it is still there), and the device itself will be uncoupled from the account. Confirm the action by entering the password from the account again, this is the final step, after which the server link is broken instantly.
💡
Removing the device from the list in Mi Cloud is the only way to unblock the activation after resetting the settings without entering a password on the phone itself.
Once confirmed, the device will disappear from the list. Now, even if the phone was executed Hard Reset, when turned on, it will not ask for the old password, since in the Xiaomi database, this IMI is no longer listed for your profile.
Addressing common problems
When detaching Xiaomi from Mi accounts via a computer, users often face technical difficulties. One of the most common problems is the Remove button is inactive or absent. This happens if the device is in Lost Mode, and you first need to exit this mode by pressing the appropriate button in the interface, and then delete the device.
Another common situation is that the system writes "Incorrect password" or does not let the account. In this case, do not try to guess the password repeatedly, since the account may be temporarily blocked. Use the function of restoring access by email or phone number.
| Problem. | Probable cause | Decision-making |
|---|---|---|
| The "Delete" button is grey | The "Missing" mode is active. | First, click "Exit from Lost Mode" |
| Account login error | Incorrect password or lock | Restoring access via email/SMS |
| The device is not removed. | Technical failure of the server | Try again in 1-2 hours. |
| List of devices empty | Log in to the wrong account | Check the login and region of the account |
If you're trying to untie a device that's physically broken or not turning on, but it's still on your account, a computer-based procedure is the only way out. No manipulation of the buttons on the phone itself will help, as it requires server confirmation.
Data security and protection after detachment
Once you have managed to untie Xiaomi from your Mi Account via your computer, it is recommended to immediately change your account password, especially if you suspect that data may have been compromised, or if you were selling the phone and are not sure about the complete data clearing before selling.
Check the Security section in your account settings on the site. Make sure there are no devices you don't know or active sessions. Two-factor authentication should be enabled at all times - this adds an additional layer of protection, requiring code from an SMS or application when you log in from a new PC.
⚠️ Note: Once the device is unplugged, backups stored in the cloud for this gadget may become unavailable or be deleted depending on the storage settings.
It's also worth checking your family access settings if you've used the Family feature in Xiaomi's ecosystem, the disconnected device may have access to shared albums or calendar, and deleting those access rights automatically revoke from your account.