Losing a smartphone is stressful, especially if it holds important data, photos or access to banking apps. Xiaomi owners have several unique ways to track the device thanks to built-in Mi Account and Find Device services. But even if these features are disabled, there are backup options: search through Google Account, contact the mobile operator or the police with an indication of the data. IMEI.
In this article, we will discuss all the working methods for finding a lost Xiaomi phone β from basic to little-known, including nuances for different models (for example, Redmi Note 12 or the other two). POCO X5). You will also learn how to lock your device remotely, save data and what to do if your phone is switched off or has a change. SIM-map.
1 Search through the official Xiaomi Find Device service
The most reliable way is to use the built-in Find Device (formerly Mi Cloud) feature, which works even when the phone is in power saving mode, but requires pre-configuration.
- π Track the location on the map with an accuracy of 10β50 meters.
- π Turn on a loud signal (useful if the phone is at home or in the office).
- π Lock the device and show the contact for communication on the screen.
- π§Ή Erase all data (last resort for leaking confidential information).
To use the service:
- Go to i.mi.com and log in to the same Mi Account that is linked to your lost phone.
- In the menu, select Find Device (or Devices). β Find your phone in the Russian version).
- The map will show the last known location, and if the phone is online, the coordinates will be updated in real time.
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If the Xiaomi phone is dead or off, the service will show the last fixed point on the map. Turn on the option "Notify when you appear online" - you will receive a letter when the device again connects to the Internet.
β οΈ Note: If the phone is disabled Data Transfer or Geolocation, the service will not be able to determine the location.
2. Search through Google "Find Device" (for Android)
If the Mi Account is not tied or the phone is not displayed in Find Device, use Google's Find Device service.It works on all Xiaomi smartphones with Google Mobile Services (GMS), including models for the global market (Redmi, POCO, Mi).
Instructions:
- Sign in to the same Google Account that was used on your phone.
- In the list of devices, select the lost Xiaomi. If it is not, then the account is not synced or the phone is reset.
- The location will appear on the map (updated every 5-15 minutes).
- Available action: π Play the sound (5 minutes at full volume). π Block with the output of the message on the screen. ποΈ Delete data (irreversibly!).
β οΈ Attention: Google's Delete Data feature only works when you connect your phone to Wi-Fi or mobile network. If the device is offline, the command will be executed the next time you turn on.
3. Contacting the mobile operator: SIM lock and search by IMEI
If your phone is stolen or lost in a public place, lock it right away. SIM-The card so that the attackers do not have access to the SMS (For example, to confirm payments:
- π Call your operatorβs hotline (e.g. *111# for MTS, *555# for Beeline).
- π Name your phone number and passport details to confirm ownership.
- π« Ask for a lockdown. SIM suspending services.
The operator can help track the phone. IMEI β It's a unique device ID, but there are nuances:
| Operator. | Traceability | Conditions |
|---|---|---|
| MTS | Yes. | Only at the request of law enforcement agencies |
| Beeline | Partially. | Can provide the last connection point to the network |
| MegaFon | Yes. | A police report is required |
| Tele2. | No. | Just lockdown. IMEI base |
To find out IMEI lost phone:
- Look at the box of the device (usually under a barcode).
- Check on the check or guarantee card.
- If the phone has been synced to Mi Account, the IMEI can be found in the device profile on i.mi.com.
What to do if IMEI is unknown?
4. Search through social networks and instant messengers
If the phone is lost in a crowded place (cafe, transportation, university), the chances of returning are increased if the owner can be identified.
Method 1: Send a message to a lost number
- π¬ Write from another phone. SMS Or call me. For example, "Good afternoon! Is that not your phone? Found it in [the place]. Please contact me at [your contact] number].
- π Specify a bright detail (such as βcat sticker on the phoneβ or βblue caseβ) to confirm that you are the owner.
Method 2: Use messengers
If WhatsApp, Telegram or Viber were installed on the phone and they are tied to the number:
- Sign in to the web version of the messenger (for example, web.whatsapp.com).
- Send a message to your number asking for your phone back.
- Telegram can use the function "Last activity" - if a person is online, the chances are higher.
Method 3: Posts in local public places
Post a loss announcement in:
- π Facebook or VK groups in your city (e.g., Lost [city name]").
- πΊοΈ Google Maps β Mark the location of the loss and add a photo of the phone.
- π On the bulletin boards in the subway / shopping center (if lost there).
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Social media is effective if the phone is lost within 1-2 km of home, and 30 percent of the time, the device is returned by respectable citizens after seeing an ad.
5 What to do if the phone is turned off or dropped
If the lost Xiaomi is turned off, discharged or reset to factory settings, the standard search methods (Find Device, Google) will not work.
Step 1: Check the latest activity
- π In Mi Account (Devices section) look at the time of the last Internet connection.
- π If the phone is dead but was online recently, thereβs a chance itβll be plugged into charging.
Step 2: Set up notifications
Turn on the Notify When You're Online option in Find Device or Google. Once the phone turns on and connects to the Internet Wi-Fi/In the mobile network, you will receive a letter with coordinates.
Step 3: Report to the police
If your phone is stolen, please provide the police with:
- π IMEI (necessarily!).
- π± Serial number (can be found on the box or in the Mi Account).
- π Check or guarantee card.
Police will be able to track the device through an operator or a database of stolen gadgets, and in some regions, there is a Stop-List system that blocks grey phones" IMEI.
Report to the police with IMEI|Check accounts for suspicious activity|Change passwords from banking applications|Untie the lost device from the Mi Account
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6. How to protect data on a lost phone
Even if you can't get your phone back, it's important to prevent personal data from leaking, and here are the critical steps to take in the first hours after you lose it:
1. Remote locking
- π Using Find Device or Google, set a password on the lock screen.
- π Add a contact message to the screen for communication (e.g., βReturn for a fee: +7XXX").
2. Deletion of data
If there were:
- π³ Applications of banks (SberBank, Tinkoff, etc.).
- π Personal photographs or documents.
- π Passwords from social networks or mail.
Do a complete reset via Find Device or Google, and note: after this operation, it will be impossible to recover data!
3. Change of passwords
Change your passwords immediately from:
- π§ Mail (Gmail, Mail.ru).
- π¦ Banking applications and wallets (UMoney, WebMoney).
- π Social networks (Vkontakte, Instagram, Facebook).
- π Mi Accounts and Google Accounts.
Activity check
Keep track of unusual activities:
- π° Debits from bank cards.
- π± Account logins from unknown devices (checked in Gmail or Mi Account security settings).
- π Orders from online stores (such as AliExpress or Ozon).
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If the phone has enabled Smart Lock (unlocking to trusted devices or locations), an attacker can bypass the password. Disable it remotely through Google Account!
7.Prevention: How to Prepare Your Phone for Possible Loss
To quickly find Xiaomi in the future, set it up in advance:
1. Link Mi Account and Google
- π± Go to Settings. β Accounts. β Mi Account and log in.
- βοΈ Enable data synchronization and geolocation.
- π Activate Find Device in Security Settings.
2. Save it. IMEI
Write it down. IMEI safe-house:
- π In a notebook or cloud service (Google Keep, Notion).
- π§ Send it to your post office.
- πΌοΈ Take a picture of the phone box.
3. Set up backups
Keep the data regularly:
- π± In Mi Cloud (Settings) β The phone. β Backup).
- βοΈ In Google Drive (Settings) β System system β Backup).
4. Install third-party antiviruses
Applications like Kaspersky Internet Security or Avast allow you to:
- π Tracking your phone even after resetting.
- π Lock the device down SMS-team.
- π΅οΈ Take hidden photos from the front camera when you enter the password incorrectly.