Losing a smartphone is a stressful situation, especially if the device stores important data, photos or access to banking applications. Xiaomi owners have additional tools to find the gadget thanks to the built-in Mi Account features and the ability to track the unique IMEI identifier. However, not everyone knows how to properly use these mechanisms to maximize the chances of a phone returning.
In this article, we will look at all the current ways to find lost or stolen Xiaomi using IMEI, including official services, interaction with mobile operators and police, as well as alternative methods that are rarely mentioned in standard instructions.
It is important to understand that search effectiveness depends on several factors: whether the phone was turned off by the attacker, whether it changed. SIM-And then you have the map, and how quickly you took action. And then you have the step-by-step instructions for these variables.
What is IMEI and why not all Xiaomi owners know it
IMEI (International Mobile Equipment Identity) is a unique 15-digit code that is assigned to each mobile device during the manufacturing phase.
- π Identification of the device in the operator's network (it can be tracked by which the device is located). SIM-card used on the phone).
- π Locking your phone in case of theft or loss (via operator database or global registries).
Despite the importance of the IMEI, many Xiaomi users don't know where to find it until they've faced a device loss.
- π± Dial on the phone keyboard *#06# β IMEI display.
- π View the device box (usually under a barcode).
- π₯οΈ In settings: Settings β The phone. β General information β Device data.
- π In a check or warranty card (if retained).
If the phone is already lost, IMEI There are two options: search for the code in the saved photos of the box / check or contact the Xiaomi service center with a proof of purchase (for example, an electronic check). IMEI Tracking capabilities are limited.
Search through Mi Account and Find Device
The most reliable method of finding lost Xiaomi is using the Find Device feature (in Russian firmware - "Find a device"), which is tied to the Mi Account account. SIM-card, but only if three conditions are met:
- The device is enabled Internet (mobile or Wi-Fi).
- The phone is neither off nor discharged.
- The Find Device function was activated in advance in the account settings.
To check the status of the function and start searching:
- Go to the Mi Account website and log in.
- Select the Device tab (or Find Device in the international version).
- The map will show the last known location of the phone (if it is online).
- Available action: π Update location (if the phone is on). π Turn on the sound (even if the phone is silent). π Block the device (with the ability to display the message on the screen). π§Ή Delete data (last resort if the phone has confidential information).
If the phone is turned off, the service will show the last known geo-position (if it was maintained), in which case you just have to wait for the device to connect again to the network. Mi Account sends a notification to the email when the phone is detected.
βοΈ Preparing for search through Mi Account
Search through the operator: blocking by IMEI
If a phone is stolen or lost without hope of being returned, the next step is to lock it via IMEI via a mobile operator, a procedure that makes it unsuitable for use on the networks of any Russian operator (and most countries of the world).
β οΈ Attention: Blocking by IMEI It doesn't guarantee the phone's return, but it makes it harder to sell or use. IMEI software (illegal) that removes the blocking.
The lockdown process:
- Gather the documents: π Passport (for proof of identity). π± IMEI phone (can be taken from a box or check). π Blocking statement (the sample is usually on the operatorβs website). π Document confirming the purchase (check, warranty card).
MTS
Beeline
MegaFon
Tele2.
1-3 working days
Once locked, the phone will not be able to connect to carrier networks, but it will still be possible to track it via Wi-Fi (if Find the Device is enabled), and the lock will help in litigation, confirming that the device is listed as stolen.
| Operator. | Method of blocking | Time of processing | Additional services |
|---|---|---|---|
| MTS | Online form or office | 1-2 days | Free Security Consultation |
| Beeline | Personal office or call in support | 3 days | Notification of attempts to use SIM |
| MegaFon | Through the app or salon | 24 hours. | Assistance in collecting documents for the police |
| Tele2. | Only through the office. | 5 days | Lockdown SIM-cardboard IMEI |
Interaction with the police: what to do and what not to do
Calling the police is a must if the phone is stolen, but many users make mistakes that reduce the chances of the device being returned.
- Write a statement of theft (Article 158 of the Criminal Code) or loss (if you are sure that the phone was not stolen: π± Model and IMEI phone. π Place and time of the incident. π³ Serial number (if available). πΈ Photo of the device (preferably with a box).
Provide evidence
- Check or warranty card.
- Screenshot from Mi Account with the latest location.
- Data on IMEI blocking from the operator.
- To clarify with the investigator whether the request will be sent to the operator to obtain data on the SIM-The card used on the phone after the loss.
What not to do:
- β Trying to contact a thief (this can be dangerous).
- β Indicate in the application knowingly false data (for example, exaggerate the cost of the phone).
- β Expect a quick result β the application may take several months to process.
β οΈ Warning: If the phone is lost (not stolen), the police can refuse to initiate a case, in which case the only hope is Mi Account and lockdown. IMEI. However, the application is still worth writing - it is useful for the insurance company (if the phone was insured).
π‘
If your phone has enabled Google Find My Device, check it too β sometimes it works even when Mi Account doesnβt show location.
Alternative Search Methods: What More Can Be Done
If standard methods havenβt worked, there are a few non-obvious methods that can increase the chances of a phone returning:
- π Used site check: Attackers often sell stolen phones on Avito, Yule or Telegram channels. IMEI (If the site supports a search by serial number).
- π‘ Tracking by MAC-Wi-Fi address: If the phone is connected to public networks (for example, in a cafe or shopping center), it is theoretically possible to ask the administration of the network for logs of connections.
- π€ Use of services like IMEI.info: These sites show phone information over the phone IMEI (model, date of manufacture), but do not give location data. IMEI fake.
One of the most effective, but little-known, ways to track is through Google Timeline (if location data collection was enabled on your phone):
- Go to Google Timeline.
- Select the date of loss of the phone.
- Check the route before you go missing, it's possible the phone is still in the same area.
It is also worth checking the connection history in the operatorβs personal account β sometimes new numbers that were used in the phone after a loss are displayed there.
How to check if your phoneβs IMEI has changed?
What to do if the phone is found: steps to restore
If you have managed to return a lost Xiaomi, do not rush to use it immediately.
- Check data integrity: Make sure there are no new accounts or apps on the phone. Check your phone's call and message history for suspicious activity.
Reset the device to factory settings
- Go to Settings β About the phone β Reset settings.
- Select Delete all data.
- Update the firmware to the latest version (in case the attacker installed unofficial software).
- Change the passwords of all accounts (email, social networks, banking applications) that were associated with the phone.
If the phone was blocked through Mi Account, after returning, unlock it through the same account. If the operator imposed the lock, contact the communication salon with your passport and documents on the phone to remove the restrictions.
How to protect Xiaomi from loss or theft
The best way to deal with losing your phone is to take steps in advance to make it easier to find it or minimize damage.
βοΈ Preventing Xiaomi Loss
Additional security measures:
- π³ Link your phone to Googleβs Find My Device service (duplicates the Mi Account functionality, but sometimes it works more stable).
If you are often in crowded places (metro, concerts, stadiums), consider buying a hand-mounted cover or phone insurance. Some insurance companies (such as SberInsurance or AlphaInsurance) cover the loss of gadgets under the policy.
π‘
Even if the phone is stolen, locking by IMEI and remotely erasing data through Mi Account will minimize the risk, the main thing is to act in the first hours after the incident.