Smartphone and other smart devices often face the need to identify their profile in the manufacturer’s ecosystem. Mi Account number is a unique digital identifier that is assigned to the user when registering, it may be required when contacting support, restoring access to a locked device or configuring family access to cloud data.
Many users confuse the account number with the email address or phone number that was used to log in, which is a misconception, since Mi Account ID is a sequence of numbers that does not depend on contact information, and understanding this difference is critical when the security system requests a digital ID rather than a login.
In this article, we'll look at all the ways you can get that information, and you'll learn how to find the right parameter through your smartphone menu, the web interface of the cloud service, and even through the hidden settings sections. Your account number is always just numbers, and it doesn't have any letters or symbols. Let's take a closer look at each method so you can choose the one that's most convenient for your situation.
What is Mi Account ID and why is it needed?
Mi Account ID is an internal user ID in Xiaomi’s database, and unlike a username you create yourself (email or phone), it is generated automatically by the system when you create a profile, and it serves as a link between all your devices, whether it’s a smartphone, tablet, smartwatch, or even a robot vacuum cleaner.
There are a few specific cases where this number needs to be recognized, most often security or diagnostic issues, such as when you unlock a device after you reset your device, support may request this particular ID to confirm ownership, and it is required to link devices to a smart home if the automatic search fails.
It's important to understand the difference between public data and service IDs. If you see your login right when you log in, your account ID is hidden in the back of your settings, and it's designed to protect your personal data from randomness, and knowing that number gives you access to admin-level profile management, so you need to keep it safe.
💡
Save the screenshot of the page with the account number in a safe place – this will speed up the procedure for restoring access in case of loss of password.
Search for account number through smartphone settings
The fastest and most affordable way to find out your ID is to use the menu of the Xiaomi or Redmi smartphone itself. This method works on all current versions of the MIUI shell and the new HyperOS. You do not need to connect to a computer or know complex commands, all information is publicly available to an authorized user.
First, you need to unlock your device and go to the main settings menu. Find the section that usually sits at the top of the list and contains your photo or avatar. Depending on the firmware version, this item can be called "Mi Account", "Mi Account Mi" or just display your name.
The page that opens displays basic information: name, tied phone, email and cloud status. To see a hidden number, you need to carefully examine the screen. In some versions, the account ID shell is listed immediately below the avatar in small print. If it is not there, you will need to click on the “Account Settings” or “Account Management” button, where the “Security” or “General” section will indicate the desired digital code.
☑️ Account verification
It's worth noting that the interface may be slightly different across models, and on older Android 9 and lower devices, the path may look different, and in such cases, it's useful to search by settings: type in the search bar the word "account" or "id", and the system will tell you the desired section.
How to find an ID through the official website i.mi.com
If you don't have a smartphone, but you have a computer or tablet, you can use the web version of the cloud service, which is especially useful when you need to copy the number to paste into the support form. The web interface provides more detailed profile information than a mobile application.
Go to the official cloud services portal at https://i.mi.com/. In the upper right corner, click the login button and log in using your phone number or email. After successful login, the system will redirect you to the main cloud page, where synced data (contacts, photos, notes) is displayed.
To obtain an account number, follow the following steps:
- 📱 Hover over the profile avatar in the upper right corner of the screen.
- ⚙️ In the drop-down menu, select “Account Settings” or “Account Settings».
- 🔍 On the profile management page, find the “Profile” or “Basic Info” section».
- 🔢 Next to your name will be listed Mi Account. ID.
The web interface also allows you to manage devices that are tied to this ID. You can see a list of all the gadgets that have ever been logged into this account, and it's a great way to check if there are any third-party devices on the list that may have accessed your data.
What if the site shows an error of entry?
Using the Mi Cloud app on Android and iOS
The Mi Cloud mobile app is available not only for Xiaomi devices, but also for other platforms, including iOS.It is a convenient tool for those who use the Xiaomi ecosystem, but prefer smartphones from other brands.
After installing the app and logging in, go to either “My” or “Profile” section, which is usually located in the lower right corner of the screen or hidden in the side menu (hamburger menu), which displays a summary of the user’s information, and the account number is often hidden under “Account Details” or “Security”.
The advantage of the mobile app is that it can be quickly two-factor authenticated, and if you forget your password, it's through the app that you can quickly confirm your login and access your data, but the Mi Account ID itself sometimes requires full profile verification, including phone number binding.
On iPhone devices, the interface may be different from the Android version due to Apple’s design requirements. However, the search logic remains the same: profile → settings → account information. If you can’t find the right item, try updating the app to the latest version through the App Store.
Table: Where is the ID in different versions of MIUI
The interface of the MIUI shell is constantly changing, and the location of controls may vary depending on the version of the operating system. Below is a table that will help navigate the different versions of the firmware.
| MIUI/HyperOS version | The path to settings | Location of ID |
|---|---|---|
| MIUI 12 / 13 | Settings → Mi Account | Under the avatar, the "Management" button |
| MIUI 14 | Settings → Top plaque (Name) | In the section "Security" |
| HyperOS 1.0 | Settings → Xiaomi account | Right away, username |
| Global ROM | Settings → Mi Account | Account Settings → Profile |
Localization differences also play a role. In the Chinese version of the firmware (China ROM), the names of the items will be in Chinese, in which case it is recommended to use a translator from a screenshot or switch the system language to English if you can. In the English version, look for Settings, Mi Account, Manage Account.
If you use custom firmware or a global version with a modified interface, the menu structure may be broken, in which case the universal solution is to search for keywords in the settings or use the web version of the service.
Access and data recovery problems
A common problem is that the user cannot log in to see their number, which creates a vicious circle: a number is needed to restore the number, and a number is required to log in, in which case you should proceed through a recovery procedure that does not require ID knowledge, but requires access to the associated phone or email.
Go to https://account.xiaomi.com/pass/serviceLogin and click on Forgot Password. The system will offer several ways to verify your identity. If you have access to a SIM card, recovery will be quick. Once you reset your password and log in, you can find out your Mi Account ID in any of the ways described above.
⚠️ Note: Never provide a confirmation code from SMS To outsiders, even if the caller is a Xiaomi support employee, real employees never ask for codes from messages.
In the event of a complete loss of access to the phone and mail, only a call to the support service remains. IMEI-The process may take time, but it's the only legal way to get back access to a blocked account.
💡
Accessing a linked phone number or email is critical to re-establishing an account without knowing Mi Account ID.
Security measures and protection of the identifier
While the account number itself is not a private key (like a password), knowing it, combined with other social engineering, can make it easier for attackers to do so, for example, by knowing the ID, fraudsters can try to find answers to control questions or use it for phishing attacks, mimicking official support.
It is recommended to enable two-factor authentication (2FA) for your profile, which will add an additional layer of protection: even if someone recognizes your password, you can not log in without a code from an SMS or an authenticator application.
You should also check the list of trusted devices regularly, and if you see a gadget that doesn't belong to you or a device that you sold, immediately remove it from the list and change your password, which will break the link between your account and someone else's device.