You put Xiaomi on the table, you get distracted for five minutes, and it's gone, or worse, the phone gets stolen, and it's got all the photos, all the bank apps and all the work correspondence, and it's familiar to millions of users, but you don't have to panic, and even if it's turned off or it's dead, the chances of getting it back are still there.
In this article, 7 working search methods, from basic (calls to numbers) to advanced (tracking through the Internet) IMEI). We will figure out what to do if the Xiaomi phone:
- π± They are at home, but you donβt remember where they are;
- π Forgotten in a taxi/cafe/office;
- π΅οΈββοΈ Stolen (and how to prove it);
- π Discharged or off;
- π It's in another country.
Important: 90% of successful searches occur within the first 2 hours of a loss. The faster you act, the better the chances of returning the device. Start with the "First Steps" section and follow the instructions in order.
First steps: What to do immediately after a loss
If your phone is missing, don't waste your time on useless things like breaking your pockets or calling friends.
- Call your number from another phone. If you pick up, explain the situation politely. If the call is dropped or the phone is turned off, go to 2.
- Check the latest location via Mi Account or Google Maps (instructions below).
- Lock the device remotely so that attackers do not gain access to data.
- Contact the operator β they may suspend work SIM-map.
β οΈ Warning: If you suspect theft, do not try to search for the phone yourself - it is dangerousΒ»).
βοΈ The first action checklist
Method 1: Search through Mi Account (even if the phone is turned off)
All Xiaomi smartphones are tied to a Mi Account, and if you set it up, the chances of finding the phone are multiplied.
- Go to account.xiaomi.com and log in.
- Select the Find Device section (or βFind the deviceβ in the Russian version).
- The map will show the last known location of the phone, and if it's on and connected to the Internet, the coordinates will be accurate (up to 10 meters in error).
- Additional options: π Turn on the sound β the phone will start to ring loud (works even in silent mode); π Lock the device β set the password on the screen; π§Ή Erase data β a complete reset to factory settings (use as a last resort!).
β οΈ Note: Find Device only works if you:
- πΆ The phone is connected to a mobile network or Wi-Fi;
- π Battery level above 5%;
- π οΈ In the settings enabled option Find the device (Settings) β Mi Account β Find the device).
If the phone is turned off, the service will show its last known location (before the moment of disconnection).
π‘
If you lose your phone frequently, turn on the Settings to Send the Last Location at Low Charge (Settings) β Additionally. β Special facilities β Battery status. This will help you find the gadget even with the battery dead.
Method 2: Google tracking βFind a Deviceβ
If Mi Account didnβt help or you donβt remember the login details, use Googleβs Find Device service, which works on all Android smartphones, including Xiaomi, provided:
- π± Phone linked to Google account;
- π Geodata and Device Search included;
- πΆ Internet access (mobile or Wi-Fi).
Instructions:
- Go to google.com/android/find.
- Select the lost device from the list (if there are several).
- The map will show the current or last location.
- Additional options: π Play the sound (5 minutes at maximum volume); π Lock the device (sets a password on the lock screen); ποΈ Delete data (complete reset, irreversible!).
πΉ Google often determines location more accurately than Mi Account, especially if the phone is connected to Wi-Fi.
πΉ Disadvantage: If an attacker resets the phone to factory settings, the binding to the Google account will disappear.
What if your phone doesnβt show up on Google?
Method 3: Search for IMEI (if the phone is stolen)
IMEI β This is your unique phone ID (15 digits) and can be used to:
- π Tracking through a communications operator (on request of the police);
- π« Locking the device on the network (so that it cannot be used);
- π Proof of property in the police.
How to find out the IMEI of a lost phone:
- Look at the phone box (usually there is an IMEI sticker).
- Check the check or the warranty card.
- If the phone has been synced to Mi Account, IMEI can be found in the personal account on the Xiaomi website.
- Please dial on another phone *#06# if SIM-The card was inserted into the lost machine, IMEI display.
How to proceed:
- Report theft to the police (IMEI will be needed).
- Write a request to the operator to block IMEI The phone will become a βbrickβ β it will not be used for calls).
- Check the databases of lost phones (for example, sndeep.info β there are sometimes data about the devices found).
β οΈ Attention: Blocking by IMEI In Russia, operators are required to block stolen phones at the request of police, but the process can take up to 30 days.
| Method of blocking IMEI | Term | Efficiency |
|---|---|---|
| Through the police. | 1-30 days | High (all operators will block the phone) |
| Through a communications operator | 1-3 days | Medium (only in the network of this operator) |
| Independently (via services like sndeep.info) | Immediately. | Low (depending on the database) |
Method 4: Contacting the communications operator
If the phone is lost or stolen, the operator can:
- π΅ Suspend work SIM-Cards (to prevent attackers from using your number);
- π Provide data on the latest communication towers to which the phone was connected (at the request of the police);
- π Redirect incoming calls to another number.
How to contact the operator:
- π MTS: 0890 or 8 (800) 250-08-90;
- π Beeline: 0611 or 8 (800) 700-06-11;
- π MegaFon: 0500 or 8 (800) 550-05-00;
- π Television2: 611 or 8 (800) 555-06-11.
πΉ What to say to the operator:
Β«Good afternoon! my Xiaomi phone with the number [your number] is lost/stolen. SIM-I'll give you the last login to the police, my passport details: [FIO, series/passport number]Β».
β οΈ Note: The operator is not allowed to track your phone in real time without a request from the police, and the maximum they can do is provide a history of connections to the towers (with an accuracy of 1-3 km).
π‘
The operator won't give you back your phone, but it will protect your data and provide information to the police, so don't waste time arguing, you should write a statement to law enforcement right away.
Method 5: Search through social media and ad services
If the phone is lost in a public place (cafe, transportation, office), there is a chance that an honest person found it.
- π Local groups in VK/Facebook (For example, βLosts [your city]Β»);
- π Avito/Yula β Sometimes thieves sell phones right after the theft;
- π Telegram-channels such as βLost Moscowβ or βSt. Petersburg Things FoundΒ»;
- π Services like lostandfound.ru.
How to make an effective announcement:
- π Specify the phone model (Redmi Note 12 Pro, Xiaomi 13 Lite, etc.);
- π Write down the place and time of loss (the more accurate the better);
- π° Offer a reward (even 1β2 thousand rubles. increase the chances of a job);
- π Please provide an alternative number for communication (not lost!).
πΉ Example of text:
Β«Lost phone Xiaomi Redmi Note 11 Pro (black, case with the logo Supreme) in the cafe "Coffee House" on Lenin street, 15, about 14:00 15.05.2026. On the screen locking the photo of the cat. For information about the location I am ready to pay 3,000 rubles. +7 (XXX) XXX-XX-XXΒ».
β οΈ Note: Do not post in an advertisement:
- π« IMEI phone (this will help thieves reset it to factory settings);
- π« Personal data (passport, address);
- π« Information about banking applications on the phone.
Method 6: If the phone is found but blocked
So let's say you got your phone back, but it's locked, and you either forgot your password, or you reset it to the factory settings.
Case 1: Phone requires a password from Mi Account
If after the reset, the phone asks you to enter the Mi Account data that was previously linked:
- Go to account.xiaomi.com and try to restore access.
- If you donβt remember your password, click βForgot your password?β and follow the instructions (you will need access to your email or phone number associated with your account).
- If the account is not restored, contact Xiaomi support with a check for the purchase.
Case 2: Phone locked after theft (FRP Lock)
If the attacker dropped the phone, but remained linked to Google (Factory Reset Protection)
- Enter the Google account that was on the phone before the reset.
- If you donβt remember your password, restore it through accounts.google.com.
- If your account is deleted or your phone is purchased from hand, contact your previous owner or service center.
πΉ Important: Without data from Mi Account or Google, it is officially impossible to unlock your phone. Don't believe services that promise to "bypass the lock" - these are scammers.
Method 7: Prevention for the future
To avoid losing your phone, set it up in advance:
- π Link Mi Account to Google β This Will Increase Search Chances;
- π Include geodata (Settings) β Confidentiality β geodata);
- π Activate Find Your Device in Mi Account and Google;
- π± Set an alternative number to communicate on the lock screen (Settings) β Screen locking β Text on the lock screen);
- π³ Donβt keep bank passwords in your notes β use password managers;
- π· Make backups regularly (Settings) β System system β Backup).
πΉ Useful life hack: Buy a Xiaomi Smart Tag (similar to AirTag) and attach it to your case. Even if the phone is turned off, you can track its location via Bluetooth.
π‘
Setting up Mi Account and Google's Find Device takes 5 minutes, but increases the chances of getting your phone back from 10% to 70%.