Forgot the password from the Mi Account on Xiaomi Redmi 9: the full guide

The situation when the owner of the Xiaomi Redmi 9 smartphone can not log into his profile is quite common. This can happen after resetting, buying a used device or simply because of a long break in use of the gadget.Mi Account security system blocks access to basic functions, requiring authorization to confirm ownership.

There's no need to panic at this point, because the developers have come up with a few official ways to restore access, but it's important to act consistently and carefully to avoid activating the Anti-theft lock that turns the phone into a brick. In this article, we'll look at all the current methods of solving the problem.

It should be noted that the recovery process depends on whether the phone number or mail is linked to the account, if the data is relevant, the procedure will take several minutes, and in more complex cases you will have to contact support, which will require time and documents.

Why is the blockage occurring and how does it work?

Locking on Redmi 9 is not just a whim, it's an important element of protecting user data. When you type in the wrong password several times in a row or try to reset your device through Recovery, the Find Device mechanism works. It requires verification of identity through Xiaomi servers.

The main cause of problems is using simple passwords that are easy to forget, or changing the phone number without detaching it from your account, and it is also a common mistake to enter data from a Google account instead of a Mi Account into the appropriate field.

⚠️ Attention: After 10 failed password attempts, the account may be temporarily frozen for 24 hours.

It's important to understand the difference between locking a screen and locking an account, and if the phone asks for a pattern lock or pin right after you turn it on, that's screen protection, and if the password request appears after you reset or in the settings menu, that's Mi Cloud protection.

Recovery methods through linked mail or SMS

The easiest and fastest option is to use the access recovery function if you have access to a linked phone number or email. To do this, go to the official id.mi.com website from a computer or other device.

Enter your ID (this can be your phone number, email or account ID). On the login screen, click on the Forgot Password link. The system will suggest you choose the method of obtaining the confirmation code: via SMS or via Email.

Once you have the code, enter it in the appropriate field, be careful: the code is valid for a limited time, usually about 5-10 minutes, and after successful verification, you will be asked to come up with a new password.

💡

Use password managers or write new data to a secure location to avoid a repeat of the situation in the future.

The new password must be secure: contain letters of different registers, numbers and special characters. After changing the data on the site, enter them on your Redmi 9 to unlock.

Use of alternative methods of confirmation

If the standard SMS method doesn’t work, you may have had alternative confirmation methods set up: Mi Account security settings often include a backup email or link your account to social networks like Facebook or Google.

Try to select the "Login through..." option on the lock screen or on the recovery site. If you previously linked profiles, the system will redirect you to the social network authorization page. Once you successfully log in, your Mi Account will be automatically restored.

It’s also worth checking if two-factor authentification is enabled, in which case you may need code from an authenticator app or backup codes that you may have saved when you set up security to log in.

Remember that if you changed your phone number but did not update it in your account settings in advance, get it. SMS-The code will be impossible. In this case, only the option with an email or a support message remains.

Discharge procedure through formal support form

When phone and email access is lost, the only legal way to do so is to contact Xiaomi’s support team, and you will need to fill out a form on the site to prove that you own the device.

To pass the procedure, you will need a device serial number (IMEI), a purchase check or a warranty card, and a photo of the sticker box. IMEI data can be found on the back of the smartphone (if it is removable) or on the box.

After you submit your application, the moderators will check the information, which can take anywhere from a few days to a week, and if the data matches, they will send you a link to reset your password or unlock your device.

⚠️ Warning: Fake checks or photoshop won't pass the test, moderators carefully check the data against the activation database of the devices, and deception will lead to the blocking of the account.

In some cases, support may ask for additional information, such as your recent Mi Store purchase history or your approximate date of first activation.

What to do if you bought a used phone with someone else's account

Buying a smartphone with hands always carries risks. If there is someone else's Mi Account on Redmi 9, and the seller does not get in touch, it will not be possible to unlock the phone using standard methods.

Contact the seller and ask them to log in to your account, go to the "Device Search" section, select your phone and click "Delete from the list." Only then you can reset and configure the phone as new.

If the seller claims to have forgotten the password but can't recover it, it's a bad sign, it's likely that the phone has been stolen or found, in which case it might be illegal to use the device.

There are many services that offer “unlock for money”, but most of them are fraudulent: they either require prepayment and disappear, offer broken programs, or exploit vulnerabilities that are quickly closed by a software update.

Preventing loss of access to Mi Account

To avoid such problems in the future, it is recommended that you immediately after buying a smartphone, set up the correct security setting. Go to Settings → Mi Account → Security and make sure that you have the current contact information.

Add a backup email and link the phone number you use all the time, and it's also helpful to keep your backup recovery codes in a safe place, like a paper notebook or password manager.

💡

Regular update of contact information in Mi Account is the only guaranteed way not to lose access to your device and data.

Check the list of trusted devices periodically, and if you sell an old phone or lose your SIM card, remove them from the list immediately in your account settings, which will prevent unauthorized access and confusion during recovery.

Use.