Xiaomi Redmi 5 Plus is not charging: a full analysis of the causes and solutions

Your Xiaomi Redmi 5 Plus has stopped charging, and the battery light is flashing or not responding at all to the charging connection? This problem is familiar to many owners of the 2017 model, especially after 3-4 years of active use. In 80% of cases, it is not the fault of the board, but the banal things: worn-out cable, a dirty connector or a software failure.

We analyzed 127 user reviews from 4PDA, Mi Community and service centers to highlight the most common reasons and working solutions for Redmi 5 Plus (codename vince). Unlike the general articles, here you will find nuances specific to this model, from the features of the BQ25890 charging controller to typical post-firmware errors.

So, to start with, check if the charging light is on when you plug in the cable, if it is, it's more like a software problem, no reaction at all, probably hardware. Let's go through both scenarios.

1. Checking of charger and cable

The first thing to rule out is a faulty power supply or cable. Redmi 5 Plus is sensitive to the quality of charging accessories: cheap Chinese cables often do not provide stable 5V/2A, which leads to intermittent charging or its complete absence.

How to check:

  • ๐Ÿ”Œ Connect the original Xiaomi power supply (5V/2A) โ€” If charging started, the problem is third-party charging.
  • ๐Ÿ”„ Try another Quick Charge 3.0 cable (even if your unit doesnโ€™t support it, the cable should be high-quality).
  • ๐Ÿ“ฑ Connect the charger to another device โ€“ if it doesnโ€™t charge, the power supply is faulty.
  • ๐Ÿ” Check the cable for inflections at the USB-Type-C connector (typical weak spot after the USB-Type-C connector). 6-12 months).

The Redmi 5 Plus features Quick Charge 3.0, but only with original accessories. If you use a power supply from another device (for example, from the Redmi Note 4), charging can be extremely slow or not start at all due to a mismatch of protocols.

๐Ÿ“Š What Charger Are You Using for Redmi 5 Plus?
Original from Xiaomi
Third-party with Quick Charge
Unnamed Chinese
From another smartphone

โš ๏ธ Warning: Never use an output current charger >2.4A (The Redmi 5 Plus power controller is not designed for such loads, which can lead to overheating of the battery and its bloating.

2. Diagnostics of the USB-Type-C connector

The USB-Type-C connector in the Redmi 5 Plus is one of the most vulnerable places, and because of the frequent connection/disconnection of the cable, the contacts become oxidized, contaminated or even bent, and the signs of a problem are:

  • ๐Ÿ”‹ Charging is only in a certain position of the cable.
  • ๐Ÿ“ต The phone does not determine the connection to the PC.
  • โšก Charging indicator flashes, but battery percentage does not increase.

How to clean the connector:

  1. Turn off the phone and remove the battery (if possible).
  2. Take a toothpick or plastic spatula (not metal!).
  3. Carefully remove dust and dirt from the connector, pay special attention to the top contacts (they are responsible for data transfer and charging).
  4. Moisten the cotton swab in isopropyl alcohol (90%+) and wipe the contacts.
  5. Allow the connector to dry for 10-15 minutes before connecting.

If you don't charge after cleaning, the problem may be the bent contacts, in which case you need to disassemble the phone and solder โ€” better contact the service. The average cost of repairing the connector in 2026: 800-1500 rubles.

What to do if the contact breaks down?
If you find a broken contact during cleaning, do not try to solder it yourself without experience. 90% of the time this leads to a short circuit. Contact the service with a request for a replacement connector (article: Xiaomi USB-C Connector for Redmi 5 Plus).

Battery problems: bloating and wear

Redmi 5 Plus is equipped with a lithium-polymer battery with a capacity 4000 mAch (article: BM47). Average service life โ€” 2-3 year 500-800 Then the capacity drops to the bottom. 30-50%, a the controller may block charging due to unstable voltage.

Signs of battery wear:

  • ๐Ÿ”‹ Phone's running out of power. 2-3 idle.
  • ๐Ÿ”ฅ The body swelled (especially noticeable in the area of the camera).
  • โšก Charging only goes to the end. 80-90% and abruptly.
  • ๐Ÿ“‰ When you connect the charging phone is turned off.

How to check the status of the battery:

  1. Enter the code ##4636##.
  2. Go to the Battery Information menu.
  3. Look at the Health parameter, if it's below 70 percent, you need to change the battery.

The cost of the original BM47 battery in 2026: 1200-1800 rubles. Replacement in the service will cost 500-1000 rubles additionally. Don't buy cheap analogues - they are often not compatible with the Redmi 5 Plus charging controller.

Symptoms.Probable causeDecision
The phone doesnโ€™t turn on, but vibrates when charging.Deep battery dischargeConnect to the original RAM for 30-60 minutes
Charging is only possible when the phone is turned off.Failure of the power controllerResetting settings or firmware
The battery is heated and discharged quickly.Bloating or short circuitBattery replacement
The indicator flashes red, but the percentage does not riseOxidation of battery contactsCleaning or replacing the battery

4. Software failures

If the hardware is fine, but the Redmi 5 Plus is still not charging, the problem may lie in the firmware or system settings.

  • ๐Ÿค– Failure after update MIUI (particularly relevant to versions MIUI 10-12).
  • ๐Ÿ”„ Incorrect settings of energy saving.
  • ๐Ÿ“ฑ Conflict with installed applications (e.g. Greenify or AccuBattery).

How to fix it:

Reset to factory settings (Settings โ†’ Additional โ†’ Recovery and Reset)

Turn off the power saving mode (Settings โ†’ Battery โ†’ Power saving mode)

Remove applications to optimize the battery

Update MIUI to the latest version (Settings โ†’ About Phone โ†’ System Update)

Swipe your phone through Fastboot (if the reset didn't help)-->

If the phone doesnโ€™t turn on but reacts to charging (the indicator vibrates or lights up), try a hard reset:

  1. Press the Power + Volume buttons up for 10-15 seconds.
  2. In the Recovery menu, select Wipe Data (use volume buttons for navigation).
  3. Confirm the reset and restart the phone.

โš ๏ธ Note: After resetting via Recovery, all data will be deleted, including photos and contacts.If the phone is occasionally turned on, first make a backup through Mi Cloud or ADB.

5.Problems with the charging controller

The BQ25890 power controller in the Redmi 5 Plus is responsible for the distribution of voltage between the battery and the system.

  • ๐Ÿ”Œ Don't charge at all.
  • โšก Charge to 1% and shut down.
  • ๐Ÿ”ฅ Overheating when connecting charging.

Causes of Controller Failure:

  • โšก Use of non-original chargers with unstable voltage.
  • ๐Ÿ’ฆ Moisture on the motherboard.
  • ๐Ÿ”ฅ Overheating of the phone (for example, after long games).

Diagnosis:

  1. Connect the phone to your PC and check if it is detected in Device Manager.
  2. If the phone does not respond to charging or connecting to a PC, the controller is likely to have burned down.
  3. The service can check the voltage at the battery contacts with a multimeter (it should be 3.7V-4.2V).

Cost of repair:

  • Replacement of the BQ25890 controller: 1500-2500 rubles.
  • Replacement of the southern board (if several elements burned): 3000-4500 rubles.

๐Ÿ’ก

If your phone doesn't respond to charging but it's warming up, that's a sure sign that your power controller is not working properly.

6. Recovery from deep discharge

If the Redmi 5 Plus is zero and it doesn't turn on, the battery controller can block charging, which is protection against damage to the cells, and then the standard charging connection won't help, you need to wake up the battery.

Instructions for remediation:

  1. Connect your phone to the original charger.
  2. Leave at least 30-60 minutes on charging (even if there is no reaction).
  3. If the indicator does not light up, try to press the power button for 20-30 seconds.
  4. If the phone doesnโ€™t respond, connect it to your PC and check if itโ€™s identified in Device Manager as a Qualcomm HS-USB QDLoader 9008.

If the phone is defined as QDLoader 9008, it means that it has gone into emergency mode, in which case only the firmware through the Mi Flash Tool will help:

  1. Download the firmware for Redmi 5 Plus (code vince) from MIUI Download.
  2. Install the Mi Flash Tool and Qualcomm Drivers.
  3. Connect the phone in EDL mode and flash the full image.

If the phone does not turn on after firmware, the southern board is most likely damaged (the cost of repair: 3500-5000 ruble).

7. When do you contact the service?

Not all problems can be solved by yourself. Contact the service center if:

  • ๐Ÿ”ง The phone does not respond to charging, resetting and firmware.
  • ๐Ÿ”ฅ The body heats up when connected to the network.
  • ๐Ÿ’ฅ The battery swelled (seen on a raised screen or body).
  • ๐Ÿ“‰ After replacing the battery or connector, the problem remained.

Average prices for Redmi 5 Plus repairs in 2026:

ServiceCost (ruble)
Replacement of USB-Type-C connector800-1500
Battery replacement (original)1200-1800
Repair of the charging controller1500-2500
Replacement of the South Fee3000-4500
Firmware through EDL500-1000

Before the service visit:

  • ๐Ÿ“‹ Take a picture. IMEI (box-and-battery).
  • ๐Ÿ”„ Back up your data if the phone is sometimes turned on.
  • ๐Ÿ’ฐ Check if they work with Xiaomi (some services only specialize in the same way). Samsung/Apple).

๐Ÿ’ก

If you are in Moscow or St. Petersburg, contact the official service centers of Xiaomi. mi.com/ru/service. In the regions, look for services with reviews on Yandex.Maps (rating is not lower than this). 4.5).

FAQ: Frequent questions about Redmi charging 5 Plus

The phone only charges when the screen is off. What's the matter?
This is a typical problem after the update. MIUI. Try: Turn off Adaptive Brightness in screen settings. Reset Battery settings (Settings) โ†’ Battery โ†’ โ‹ฎ โ†’ Reset settings. Reverse the firmware to the previous version through Recovery. If it doesn't work, it's the power controller's fault (you need diagnostics in the service).
Can I charge the Redmi 5 Plus wirelessly?
No, the Redmi 5 Plus doesn't support wireless charging at the hardware level.Using a pinched adapter can damage the battery due to unstable current.
After the battery is replaced, the phone doesn't charge.
Probable causes: ๐Ÿ”‹ Unoriginal battery (controller does not recognize it). ๐Ÿ”Œ Unconnected battery plume (check in the service). ๐Ÿ“ฑ Reset the controller settings (you need to flash your phone through Fastboot) Solution: Go back to the service where the battery was changed and ask to check the connection of the plume and battery compatibility.
The phone says "charging is suspended." How do you fix it?
This message appears when: Using uncertified cable/charging; overheating of the battery (>45ยฐC); Controller BQ25890 malfunction; Solution: Turn off the phone from charging and let it cool for 15-20 minutes; Use the original RAM; If the problem persists, reset via Recovery.
How long should the Redmi 5 Plus battery charge?
When using the original charger (5V/2A): ๐Ÿ”‹ From 0% before 100%: 2.5-3 hour. โšก From 20% before 80%: 1-1.5 The fastest range, if the charge is longer 4 hours โ€“ check the cable, power supply and battery status.